Information Technology - Systems Analyst

Magnolia • Waco, TX

121d

About The Position

At Magnolia, the Systems Analyst is responsible for analyzing, designing, administering, configuring and supporting core enterprise technology systems, including (but not limited to) Oracle NetSuite and Shopify. This role ensures that systems operate efficiently, securely, and in alignment with business goals, particularly in finance, operations, and e-commerce. This role will collaborate with internal teams and external partners to optimize workflows, manage integrations, and support end-users. This position works from Magnolia Headquarters in Waco, Texas. It reports to the Director of Technology and has no supervisory responsibilities.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or related field
• 3–5 years of experience administering enterprise applications, preferably NetSuite and Shopify
• Strong understanding of ERP and e-commerce workflows
• Experience with SuiteScript, SuiteFlow, and Shopify Liquid
• Familiarity with integration tools (e.g., Celigo, Boomi, MuleSoft)
• Proficiency in data analysis and reporting (e.g., NetSuite Saved Searches, Shopify Analytics)
• Excellent communication and problem-solving skills

Nice To Haves

• NetSuite Administrator or SuiteFoundation Certification
• Experience with Shopify Plus and custom theme development
• Knowledge of financial processes, inventory management, and e-commerce operations
• Exposure to cybersecurity and compliance frameworks (e.g., PCI-DSS, GDPR)
• Experience with RESTful APIs and webhooks

Responsibilities

• Gather and analyze user requirements to design effective system solutions
• Support and maintain departmental or organization-wide applications
• Collaborate with users and IT staff to troubleshoot issues and improve system performance
• Document system processes, configurations, and user guides and maintain documentation for support procedures
• Assist in testing, deployment, and training for new or updated systems
• Monitor system usage and recommend improvements
• Ensure data accuracy and integrity across supported systems
• Work with vendors or developers to implement software updates or enhancements
• Provide Tier 2/3 support and training for internal users
• Collaborate with vendors and developers for advanced troubleshooting and enhancements
• Monitor system performance and recommend improvements
• Stay current with platform updates, best practices, and emerging technologies
• Perform other duties as assigned
• Administer NetSuite ERP including user roles, permissions, workflows, saved searches, dashboards, and customizations
• Manage NetSuite modules such as Financials, Inventory, CRM, and Order Management
• Coordinate system upgrades, patches, and new feature rollouts
• Develop and maintain scripts using SuiteScript and SuiteFlow for automation and customization
• Ensure data integrity and compliance with financial and operational standards
• Collaborate with finance and operations teams to improve reporting and process efficiency

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees