State of California-posted 21 days ago
Full-time • Manager
Hybrid • Rancho Cordova, CA
1,001-5,000 employees
Executive, Legislative, and Other General Government Support

Under the general direction of the Information Technology (IT) Manager (ITM) I, the IT Supervisor (ITS) II supervises the Licensing Application Support Office (Office), in the IT Application Branch (Branch), part of the IT Services Division (Division) within the Department of Cannabis Control (Department). The ITS II directs all areas and responsibilities for the configuration and testing of the Department's modifiable-off-the-shelf licensing system, provides guidance to staff, and manages the workflow associated with system enhancements and defect resolution. This position is in the IT Software Engineering, Business Technology Management, and Systems Engineering domains. You will find additional information about the job in the Duty Statement.

  • directs all areas and responsibilities for the configuration and testing of the Department's modifiable-off-the-shelf licensing system
  • provides guidance to staff
  • manages the workflow associated with system enhancements and defect resolution
  • Experience managing multiple priorities and assessing and adjusting quickly to changing priorities.
  • Experience with logical and physical data modeling concepts (relational and dimensional).
  • Professional experience in the areas of: system development (i.e. configuration or scripting experience), system defect triage and troubleshooting, Agile Software Development, unit testing via manual testing and/or automation software, and SDLC support tools (e.g. IBM Rational, JIRA).
  • Experience with business and/or occupational licensing software.
  • Strong analytical and written and verbal communication abilities.
  • Superior customer service skills.
  • Ensuring timely delivery of services and deliverables in a time boxed development.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service