Information Technology Student Technician

North Carolina State University • Raleigh, NC

429d • $27,040 - $27,040

About The Position

The Information Technology Student Technician position at North Carolina State University Libraries offers undergraduate or graduate students the opportunity to assist library patrons and staff with various technology-related issues. This role involves a high level of responsibility and provides a platform for students to develop creative solutions to technical challenges while gaining hands-on experience in a professional IT environment.

Requirements

• Must be an undergraduate or graduate student.
• Basic understanding of IT support and troubleshooting.

Nice To Haves

• Experience with customer service in a technology setting.
• Familiarity with library systems and technology.

Responsibilities

• Monitor and respond to the Libraries IT Service Desk support requests.
• Diagnose, troubleshoot, and resolve technical issues.
• Assist with hardware and software support.
• Maintain IT equipment and support patron computing spaces.

Benefits

• Hands-on experience in a professional IT environment.
• Opportunity to work alongside professional IT staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed