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Under the direction of the Internal Business Applications (IBA)/Business Systems & Policy Support Information Technology (IT) Manager I, the Information Technology (IT) Specialist I is responsible for being California Department Technology's (CDT) IT department business relationship coordinator/liaison with external entities. The IT Specialist I serves as a strategic communicator, responsible for managing expectations, for application configuration and customizations and driving cross-functional collaboration to optimize service delivery. The IT Specialist I coordinates stakeholders to ensure application solutions meet CDT operational needs and business objectives. By engaging with key business stakeholders and facilitating clear, effective communication at all organizational levels, the IT Specialist I ensures the timely and successful execution of both application service and project delivery. The IT Specialist I ensures seamless collaboration across internal teams and external partners to support Office of Administrative Services (OAS) business teams.