Information Technology Specialist 4 - 10058

State of New York•Colonie, NY

81d

About The Position

• Serve as subject matter expert (SME) and lead engineer for coordinating, implementing, designing, and testing complex consolidated authentication schemes for all network administration related operations. Lead intermediate/assist on major projects and Data Center Consolidation initiatives in the data/voice Data Center networks, including design, implementation and testing. Manage network equipment in the NYS data centers and remote locations; Troubleshoot carrier class network equipment, including end-to-end network connectivity using command line tools, e.g., PCAP, Wireshark, tcpdump etc.; Perform analysis of packet captures, firewall logs and syslogs; understand data networking protocols including TCP/IP; OSI; OSPF; BGP; HTTP; SSL; DNS; TLS; WAP; and other Local Area Network/Wide Area Network (LAN/WAN) protocols; Provide in-depth analysis on network data captures using monitoring tools such as Zenoss, Splunk, NfSen, Wireshark, etc.; Oversee network monitoring to ensure maximum network availability; Provide 24x7x365 on-call network support, on a rotating basis, for troubleshooting, escalation and ticket resolutions; Report network outages, degradation of services or severely impactful events to DCN senior management immediately so that upper ITS management may be briefed if necessary; Review agency network connectivity and access requirements; Participate in network performance analysis, training, and capacity planning; Design, test, and implement a broad range of new network solutions, migrations and upgrades for ITS Enterprise and NYS Agency networks; Perform evaluations on software/hardware intended to be added or updated within the ITS Enterprise infrastructure or at ITS remote sites to ensure network continuity/compatibility; Support Local and Wide Area Network (LAN/WAN) environments which utilize advanced routing protocols including OSPF, IBGP, EBGP; Use all available network tools to provide exceptional support/service to fulfill customer requirements; Keep network documentation updated and accurate, such as Visio diagrams, operational procedures, training manuals, and network templates; Perform the full range of supervisory responsibilities; and Occasional travel may be required.

Requirements

Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.
Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Responsibilities

Serve as subject matter expert (SME) and lead engineer for coordinating, implementing, designing, and testing complex consolidated authentication schemes for all network administration related operations.
Lead intermediate/assist on major projects and Data Center Consolidation initiatives in the data/voice Data Center networks, including design, implementation and testing.
Manage network equipment in the NYS data centers and remote locations
Troubleshoot carrier class network equipment, including end-to-end network connectivity using command line tools, e.g., PCAP, Wireshark, tcpdump etc.
Perform analysis of packet captures, firewall logs and syslogs; understand data networking protocols including TCP/IP; OSI; OSPF; BGP; HTTP; SSL; DNS; TLS; WAP; and other Local Area Network/Wide Area Network (LAN/WAN) protocols
Provide in-depth analysis on network data captures using monitoring tools such as Zenoss, Splunk, NfSen, Wireshark, etc.
Oversee network monitoring to ensure maximum network availability
Provide 24x7x365 on-call network support, on a rotating basis, for troubleshooting, escalation and ticket resolutions
Report network outages, degradation of services or severely impactful events to DCN senior management immediately so that upper ITS management may be briefed if necessary
Review agency network connectivity and access requirements
Participate in network performance analysis, training, and capacity planning
Design, test, and implement a broad range of new network solutions, migrations and upgrades for ITS Enterprise and NYS Agency networks
Perform evaluations on software/hardware intended to be added or updated within the ITS Enterprise infrastructure or at ITS remote sites to ensure network continuity/compatibility
Support Local and Wide Area Network (LAN/WAN) environments which utilize advanced routing protocols including OSPF, IBGP, EBGP
Use all available network tools to provide exceptional support/service to fulfill customer requirements
Keep network documentation updated and accurate, such as Visio diagrams, operational procedures, training manuals, and network templates
Perform the full range of supervisory responsibilities
Occasional travel may be required.

Benefits

Generous benefits package, worth 65% of salary, including:
Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for PEF.
Up to three (3) days of professional leave annually to participate in professional development
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
New York State Employees' Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)