State of New York-posted 13 days ago
Full-time • Mid Level
Colonie, NY
251-500 employees
Executive, Legislative, and Other General Government Support

• Serve as subject matter expert (SME) and lead engineer for coordinating, implementing, designing, and testing complex consolidated authentication schemes for all network administration related operations. Lead intermediate/assist on major projects and Data Center Consolidation initiatives in the data/voice Data Center networks, including design, implementation and testing. Manage network equipment in the NYS data centers and remote locations; Troubleshoot carrier class network equipment, including end-to-end network connectivity using command line tools, e.g., PCAP, Wireshark, tcpdump etc.; Perform analysis of packet captures, firewall logs and syslogs; understand data networking protocols including TCP/IP; OSI; OSPF; BGP; HTTP; SSL; DNS; TLS; WAP; and other Local Area Network/Wide Area Network (LAN/WAN) protocols; Provide in-depth analysis on network data captures using monitoring tools such as Zenoss, Splunk, NfSen, Wireshark, etc.; Oversee network monitoring to ensure maximum network availability; Provide 24x7x365 on-call network support, on a rotating basis, for troubleshooting, escalation and ticket resolutions; Report network outages, degradation of services or severely impactful events to DCN senior management immediately so that upper ITS management may be briefed if necessary; Review agency network connectivity and access requirements; Participate in network performance analysis, training, and capacity planning; Design, test, and implement a broad range of new network solutions, migrations and upgrades for ITS Enterprise and NYS Agency networks; Perform evaluations on software/hardware intended to be added or updated within the ITS Enterprise infrastructure or at ITS remote sites to ensure network continuity/compatibility; Support Local and Wide Area Network (LAN/WAN) environments which utilize advanced routing protocols including OSPF, IBGP, EBGP; Use all available network tools to provide exceptional support/service to fulfill customer requirements; Keep network documentation updated and accurate, such as Visio diagrams, operational procedures, training manuals, and network templates; Perform the full range of supervisory responsibilities; and Occasional travel may be required.

  • Serve as subject matter expert (SME) and lead engineer for coordinating, implementing, designing, and testing complex consolidated authentication schemes for all network administration related operations.
  • Lead intermediate/assist on major projects and Data Center Consolidation initiatives in the data/voice Data Center networks, including design, implementation and testing.
  • Manage network equipment in the NYS data centers and remote locations
  • Troubleshoot carrier class network equipment, including end-to-end network connectivity using command line tools, e.g., PCAP, Wireshark, tcpdump etc.
  • Perform analysis of packet captures, firewall logs and syslogs; understand data networking protocols including TCP/IP; OSI; OSPF; BGP; HTTP; SSL; DNS; TLS; WAP; and other Local Area Network/Wide Area Network (LAN/WAN) protocols
  • Provide in-depth analysis on network data captures using monitoring tools such as Zenoss, Splunk, NfSen, Wireshark, etc.
  • Oversee network monitoring to ensure maximum network availability
  • Provide 24x7x365 on-call network support, on a rotating basis, for troubleshooting, escalation and ticket resolutions
  • Report network outages, degradation of services or severely impactful events to DCN senior management immediately so that upper ITS management may be briefed if necessary
  • Review agency network connectivity and access requirements
  • Participate in network performance analysis, training, and capacity planning
  • Design, test, and implement a broad range of new network solutions, migrations and upgrades for ITS Enterprise and NYS Agency networks
  • Perform evaluations on software/hardware intended to be added or updated within the ITS Enterprise infrastructure or at ITS remote sites to ensure network continuity/compatibility
  • Support Local and Wide Area Network (LAN/WAN) environments which utilize advanced routing protocols including OSPF, IBGP, EBGP
  • Use all available network tools to provide exceptional support/service to fulfill customer requirements
  • Keep network documentation updated and accurate, such as Visio diagrams, operational procedures, training manuals, and network templates
  • Perform the full range of supervisory responsibilities
  • Occasional travel may be required.
  • Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.
  • Candidates must be reachable on the current eligible list for this title in order to be list appointed.
  • Generous benefits package, worth 65% of salary, including:
  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Thirteen (13) days of paid sick leave annually for PEF.
  • Up to three (3) days of professional leave annually to participate in professional development
  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost
  • New York State Employees' Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
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