Information Technology Specialist 2 (NY HELPs) - 8552
State of New York•Albany, NY
390d•$65,001 - $82,656•Remote
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About The Position
The Information Technology Specialist 2 (NY HELPs) position is a full-time role within the Office of Information Technology Services, focusing on providing design, support, and troubleshooting for F5 Networks hardware and software. The role involves processing ITSM requests and assisting in the resolution of critical incidents, ensuring effective support for agency clients. This position is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS), which allows for non-competitive appointments and potential conversion to competitive status after satisfactory performance.
