Information Technology Operations Assistant | Irvine, CA (In Office, Local Candidates Only)

Trinity Property Consultants • Irvine, CA

17d • $28 - $32 • Onsite

About The Position

As an Information Technology Operations Assistant, you will support a dynamic and fast-paced Information Technology department that serves a national, well-respected real estate property management company. This role provides essential clerical, logistical, and operational support to the Information Systems team, including equipment ordering, shipping and receiving, invoice processing, cellular and mobile device management, inventory coordination, and routing IT support tickets. This position is ideal for someone highly organized, resourceful, detail-oriented, and eager to contribute to a high-performing technology team.

Requirements

• Excellent customer service at all levels
• Positive, motivated, and eager to learn
• Strong verbal and written communication skills
• Familiarity with Microsoft Windows, Word, Excel, and general productivity tools
• Efficient data entry skills with the ability to manage multiple concurrent projects
• High degree of independent resolution
• Technical exposure preferred, shipping and receiving, managing vendor accounts, and handling cellular devices

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Computer equipment purchasing
• Ordering and coordinating cellular service, phones, and tablets
• Management of mobile devices and cellular lines, plans, and tracking
• Basic hardware configuration and equipment preparation
• Routing IT support tickets to the appropriate technicians or departments
• Data entry and updates for inventory and ticketing systems
• Creation of purchase orders
• Invoice processing
• Vendor account management, including AP account responsibilities for technology vendors
• Shipping and receiving of equipment and materials
• Initiation and tracking of Return Merchandise Authorizations (RMAs)
• Coordination of warranty repairs with manufacturers and vendors
• Scheduling and logistical coordination for equipment installations with sites and vendors
• Expense account management for the CTO

Benefits

• Medical, Dental & Vision: Includes company-paid individual PPO-HSA plan with employer contribution; HMO options available for California residents. Dental and vision coverage is fully paid for employees; dependent coverage is available at additional cost.
• Retirement Plans (401K): Company matches 1/3 of the employee’s contribution up to 2% of salary.
• Life & Disability Insurance: Up to $100,000 life and AD&D coverage, plus short- and long-term disability. Supplemental plans also available.
• Time Off: 11 paid holidays, 2–4 weeks of vacation based on tenure, and sick leave per state/local requirements.
• Referral Bonuses: $1,000 for eligible employee referrals.
• Volunteer Time Off: Up to 16 hours annually (8 personal volunteer hours and 8 company-sponsored).
• Perks: Professional development, tuition reimbursement, employee discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees