Information Technology (IT) Systems Support Specialist [DOE0078077]

ProSidian Consulting, LLC • Richland, WA

122d

About The Position

ProSidian Seeks a Information Technology (IT) Systems Support Specialist [DOE0078077] for Program Support on a Exempt W2: No Overtime Pay Basis Contract Contingent generally located across the CONUS - Richland, Washington Across The Pacific Northwest Region supporting DOE EM Hanford which is a Federal, regulated, high-stakes nuclear cleanup environment requiring multidisciplinary contractor support, compliance oversight, and mission assurance. We seek Information Technology (IT) Systems Support Specialist [DOE0078077] candidates with relevant Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Environmental Management Sector Clients such as DOE. This as a Contract Contingent or Contract W-2 (IRS-1099) Oversight And General Support Services Under Job Task Category 03 Assistant Manager for Mission Support (AMMS) Functional Area / Swim Lane / Category Discipline Professional - General Support Services (GSS) For Hanford Field Office (HFO) Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

Requirements

• 4–7+ years IT support; DOE preferred.
• AA/BS IT or related; certifications helpful.

Nice To Haves

• Experience with service desk tools, O365, troubleshooting.
• Customer focus, patience, documentation.

Responsibilities

• Provide Tier 1/2 support, manage accounts, patch systems, document knowledge base.
• Administers cloud environments, provides technical support, maintains system documentation, and manages IT equipment inventory.
• Support Functions for Hanford Sitewide Mission Support Activities, programmatic technical support, project controls, cybersecurity analyst support, IT equipment administration support, and security support.
• Publish self-service guides for DOE users.

Benefits

• Competitive Compensation with Group Health Benefits and Performance Incentives.
• Group Medical, Dental, and Vision Health Insurance Benefits.
• 401(k) Retirement Savings Plan with company match.
• Vacation and Paid Time-Off (PTO) Benefits.
• Pre-Tax Payment Programs including Flexible Spending Account (FSA).
• Purchasing Discounts & Savings Plans.
• Security Clearance opportunities.
• Employee & Contractor Referral Bonus Program.
• Performance Incentives.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree