About The Position

Are you a soon-to-be college graduate with a passion for technology and problem-solving? Are you ready to turn your classroom knowledge into real-world experience? Reliance Bank is looking for a Full-Time (40 hours per week) Information Technology Intern to join our Corporate Office team and gain hands-on experience in a collaborative and supportive work environment. This is an on-site position based in Altoona, PA. This is more than just an internship – it’s an opportunity to build a strong foundation in IT support. This internship will begin in late May/early June 2026 and conclude in late August 2026, with a potential to transition to a full-time role within our organization at the conclusion of your program.

Requirements

  • Upcoming (Spring/Summer 2026) or recent completion of a BS or BA degree in Information Technology or a related field. Certifications/experience and an Associate’s Degree will be considered.
  • Basic understanding of computer systems, operating systems and networking fundamentals.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work both independently and as part of a team.
  • A willingness to learn, adapt, and take initiative.
  • Valid US Driver's license and ability to commute to other branch locations if needed.
  • May occasionally need to bend, stoop, reach or stretch to retrieve items or accomplish tasks. May occasionally need to move into different positions to accomplish tasks in various environments, including tight and confined spaces. May occasionally adjust or move items weighing up to 50 lbs.

Nice To Haves

  • CompTIA A+, MS Fundamentals preferred

Responsibilities

  • Providing first-level technical support to end users (hardware, software, and basic network issues)
  • Troubleshooting and resolving common IT issues in a timely and professional manner.
  • Assisting with device setup, imagining and deployment (laptops, desktops, mobile devices)
  • Supporting user account management (password resets, access requests, and onboarding/offboarding)
  • Documenting support tickets and resolutions
  • Collaborating with other department team members on IT projects and enhancements as needed.
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