Infromation Technology Intern

Amivero•Reston, VA

2d•Onsite

About The Position

The Amivero Team Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems. The Gist… Amivero is seeking a Summer Intern to support key initiatives across our technology organization. This role offers hands-on experience in IT, with the opportunity to contribute to meaningful projects and gain real-world exposure. High-performing interns may be considered for full-time employment at the conclusion of the program. The ideal candidate is pursuing a degree in a relevant field and brings strong communication, collaboration, and problem-solving skills. Responsibilities include supporting project execution, conducting research and analysis, and assisting with administrative tasks as needed. Interns will participate in structured onboarding, receive mentorship, and benefit from ongoing feedback in a collaborative, fast-paced environment.

Requirements

U.S. Citizenship Required
Must be a college senior, currently pursuing a degree in Computer Science, Information Technology or similar.
Information Technology Experience
Ability to commute to Reston, VA a min of 2x per week
Currently pursuing a degree in a field related to the industry, demonstrating a strong academic foundation and passion for learning.
Excellent verbal and written communication abilities, allowing for effective collaboration with team members and clear articulation of ideas.
Comfortable working with various tools and software relevant to the industry, enabling efficient completion of tasks and projects.
Ability to adapt to changing priorities and environments, remaining resilient and proactive in overcoming challenges.
A collaborative mindset and willingness to support team members, contributing positively to a cohesive and productive work environment.
Strong analytical abilities and a keen eye for detail, facilitating thorough research and analysis to inform decision-making processes.
Proactive in seeking out opportunities for growth and development, demonstrating a genuine enthusiasm for expanding knowledge and skills.
Effective time management skills and the ability to prioritize tasks, ensuring timely completion of assignments and adherence to deadlines.
A professional demeanor and strong work ethic, demonstrating reliability, accountability, and integrity in all interactions and tasks undertaken.

Responsibilities

Check emails, tickets, and messages for updates, tasks, or helpdesk requests
Attend team stand-up meetings to discuss project progress and daily goals
Provide updates on task progress during team check-ins or one-on-one meetings with mentors
Communicate any completed tasks or pending issues to relevant team members
Maintain open communication with mentors and colleagues to foster a collaborative work environment
Respond to helpdesk tickets and troubleshoot basic hardware, software, and connectivity issues
Assist with user account management, including password resets, access requests, and onboarding/offboarding support
Escalate complex issues to senior IT staff with clear documentation of the problem and steps taken
Review project documents and notes to prepare for upcoming tasks
Work on individual tasks assigned by project leads or supervisors
Participate in brainstorming sessions or team meetings to generate ideas for project enhancement
Collaborate with team members on ongoing IT projects, offering support and assistance where needed
Conduct research on industry trends, emerging technologies, or specific topics related to assigned projects
Assist with documentation of IT processes, procedures, and knowledge base articles
Maintain accurate records of company assets, including hardware, software, and equipment
Conduct regular audits to track inventory levels and identify discrepancies or shortages
Coordinate with procurement and IT staff to replenish stock and ensure availability of necessary resources
Utilize inventory management software to track movement and location of assets, facilitating efficient retrieval and allocation
Assist with equipment setup, configuration, and deployment for new and existing employees
Support routine maintenance tasks such as software updates, patches, and system checks
Follow IT security policies and best practices in all daily activities
Finalize any outstanding tasks and ensure all deliverables meet quality standards
Review feedback received from supervisors or team members and incorporate suggestions for improvement
Wrap up the day by organizing notes, updating task lists, and preparing for the next day's activities
Use opportunities to network and learn more about different roles within the company
Embrace opportunities for learning and growth by actively participating in team discussions and seeking feedback
Stay adaptable and flexible to accommodate any changes or new tasks that may arise throughout the day