Information Technology Intern

Camden Coalition Inc.Haddon Township, NJ
2dHybrid

About The Position

The Information Technology (IT) Intern will assist the IT team in providing first-level IT support to approximately75 Camden Coalition staff members while helping ensure compliance with a broad range of data security policies. Reporting to the Associate IT Director, this position supports the IT department’s role as the backbone of the Coalition's operations—facilitating seamless communication, efficient workflows, data-driven decision-making, and innovative solutions that enable organizational growth and adaptability in a rapidly evolving technological landscape.

Requirements

  • Pursuing related degree or 1-2 years of work experience preferred
  • Experience with computers, basic networking, information systems, access controls, and mobile computing devices.
  • Knowledge of HIPAA is a plus.
  • Communication: Demonstrates effective oral and written communication, facilitating inclusive conversations within our diverse communities (e.g., colleagues, partners, and consumers) while practicing empathetic listening.
  • Growth Mindset: Seeks personal and professional development opportunities; embraces change; demonstrates curiosity and eagerness to learn.
  • Problem Solving: Identifies challenges and formulates solutions by leveraging input and expertise from others; makes decisions effectively and responsibly.
  • Relationship Building: Supports colleagues as needed and views responsibilities as shared. Represents the organization among external stakeholders, influences audiences, and communicates effectively about the organization’s vision and work.
  • Workload Management: Breaks down tasks or projects into manageable steps and executes them effectively, adjusting as needed. Uses self-management techniques to continuously improve behavior and performance.
  • Frequent standing, walking, and sitting in an office environment.
  • Occasional lifting of up to 15–20 lbs.
  • Noise levels in the work environment are typically moderate.
  • Although work is primarily indoors, occasional travel to community or business locations may be required.
  • This position is based in Camden, NJ. Employees are required to be in the office at least two days per week (currently Tuesdays and Wednesdays, subject to change) and as needed on other days. This is not a fully remote position.

Responsibilities

  • Provide help desk and first-level technical support to the organization.
  • Coordinate tasks and processes with other staff members.
  • Assist with auditing and inventory management of all Coalition information assets.
  • Support logistics and technical preparations for Coalition activities, workshops, and meetings.
  • Perform data entry tasks with accuracy and attention to detail to maintain up-to-date records.
  • Pull and compile reports from various data sources to support organizational needs.
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