Information Technology Intern - Summer 2026

The First National Bank in Sioux Falls•Sioux Falls, SD

18d

About The Position

Internship Summary: As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation We embrace change as it is vital to our success. Relationships We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship We take care of ourselves so we can take care of others. Teamwork We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change.

Requirements

Current enrollment in an associates or bachelors degree program in computer science or a related field is preferred.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to work independently with supervision.
Goal-oriented and self-motivated.
Ability to maintain positive rapport with a wide range of individuals.
Ability to accept direction and adapt to changing priorities to meet the needs of the organization.

Responsibilities

Build Computers
Assemble computers according to the build procedure and guidance provided by the Help Desk Team.
Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary.
Follow company procedures for disposing of outdated equipment.
Store all hardware in safe and secure locations according to company procedures.
Printer Troubleshooting
Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team.
Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed.
Deliver toner cartridges and other printer supplies as needed.
Relocating Workstations
Assist in moving teammates to new workstations under the guidance of the Help Desk Team.
Set up teammate workstations in a clean and organized manner.
Provide basic troubleshooting to resolve any setup issues that may arise.
Training and New Hire Orientation
Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones.
Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures.
Professional Development
Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth.
Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals.
Regularly review and discuss progress to ensure your experience is tailored to your development needs.

Benefits

With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions.
The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry.
Interns work on real projects, serve our customers, and help solve problems.
Our goal is to provide interns with experiences that contribute to their professional growth.
Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.

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