Information Technology Intern

Lexington Regional Health Center•Lexington, NE

16d•Onsite

About The Position

Lexington Regional Health Center Title: Information Technology Intern Date: April 11, 2025 Supervisor: Chief Information Officer Department: Information Technology FLSA Status: Non-Exempt Principle duties and responsibilities Assist with troubleshooting hardware and software issues. Support the installation and configuration of computer systems and applications. Help maintain and update IT documentation and inventory. Participate in IT projects and initiatives. Learn and apply new technical skills in a real-world environment. Monitors the computer helpdesk and records detailed descriptions of steps required to solve each issue. Interacts with patients and employees to provide support and assistance as needed. Confers with Department Director to plan data security for new or modified software and hardware, discussing issues such as employee data access needs and risk of data loss or disclosure. Reviews employee violations of computer security procedures recorded by computer and reports violations to Department Director to ensure that violation is not repeated. Performs preventive maintenance and care to department equipment. Repairs or calls vendor support, when needed, for maintenance and documents all maintenance performed. Completes special projects as assigned by the Chief Information Officer and keeps detailed records of the progress of each project. Helps Department Director review department policies and procedures. Enters restricted access areas, without supervision, to perform assigned work. Ensure patients and visitors follow current infection control guidelines. Responsible for ensuring the environment meets appropriate governing body standards. Duties that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated items, etc.) Maintains patient and staff safety through the use of patient safety tools (Teamstepps, Just Culture, etc.). Regular attendance at the assigned work location is required. Performs all other duties as assigned. The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. In no way does this job description, implied or otherwise.

Requirements

Ability to read, write and perform basic math and computer operations as is typically acquired through the completion of a high school diploma or equivalent.
Ability to read, write, verify, utilize, understand, trace, tender, tabulate, systemize, submit, study, organize, sort, scan, process, post, participate, move, locate, investigate, formulate, examine, draft, correspond, decide, classify and assemble materials, instructions and equipment as is typically acquired through the completion of 1-2 years’ experience in a related field.
Ability to act with utmost courtesy and tact and welcome all individuals who present themselves to the facility.
Ability to maintain strict confidentiality with regard to protected and sensitive information.
Ability to complete reports and correspondence at a professional level.
Ability to solve problems independently and confidently by applying analytical and logical thinking.
Ability to immediately respond to common inquiries and complaints from patients, employees and regulatory agencies.
Ability to effectively communicate with individuals from diverse backgrounds.
Ability to effectively organize and present information and respond to questions from employees and external groups of varying sizes.
Successful completion of required knowledge and training of standard precaution protocols and when to apply during principle duties and responsibilities.

Responsibilities

Assist with troubleshooting hardware and software issues.
Support the installation and configuration of computer systems and applications.
Help maintain and update IT documentation and inventory.
Participate in IT projects and initiatives.
Learn and apply new technical skills in a real-world environment.
Monitors the computer helpdesk and records detailed descriptions of steps required to solve each issue.
Interacts with patients and employees to provide support and assistance as needed.
Confers with Department Director to plan data security for new or modified software and hardware, discussing issues such as employee data access needs and risk of data loss or disclosure.
Reviews employee violations of computer security procedures recorded by computer and reports violations to Department Director to ensure that violation is not repeated.
Performs preventive maintenance and care to department equipment.
Repairs or calls vendor support, when needed, for maintenance and documents all maintenance performed.
Completes special projects as assigned by the Chief Information Officer and keeps detailed records of the progress of each project.
Helps Department Director review department policies and procedures.
Enters restricted access areas, without supervision, to perform assigned work.
Ensure patients and visitors follow current infection control guidelines.
Responsible for ensuring the environment meets appropriate governing body standards.
Duties that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated items, etc.)
Maintains patient and staff safety through the use of patient safety tools (Teamstepps, Just Culture, etc.).
Regular attendance at the assigned work location is required.
Performs all other duties as assigned.