Information Technology Intern

American Crane & Equipm•Amity Township, PA

6d•Onsite

About The Position

American Crane & Equipment Corporation (ACECO) is seeking an Information Technology Intern to support our IT team with day-to-day technical operations. This role provides hands-on experience troubleshooting hardware, software, and basic network issues while supporting internal users across the organization. This is an excellent opportunity for students pursuing a career in IT to build practical skills, work alongside experienced professionals, and gain exposure to real-world systems and business operations.

Requirements

High school diploma required
Currently pursuing education in Computer Science, Information Technology, or related field required
Basic knowledge of Microsoft Windows operating systems and Microsoft Office Suite
Familiarity with computers, laptops, and common hardware devices
Strong troubleshooting and problem-solving skills
Ability to communicate technical concepts in a clear, step-by-step manner
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Strong work ethic and willingness to learn
Authorization to work in the United States without current or future employer sponsorship
Ability to verify identity and employment authorization (Form I-9)
Eligibility to access information or technology governed by U.S. export control laws (including 10 C.F.R. Part 810, EAR, and/or ITAR), where applicable
Willingness to undergo a background check in accordance with applicable laws
Willingness to undergo a pre-employment drug screen and participate in randomized drug testing during employment
Ability to meet the posted work schedule and required hours
Ability to maintain reliable attendance and punctuality
Willingness to follow all company safety policies and procedures
Willingness to wear required PPE when in shop or manufacturing areas
Willingness to complete required safety, compliance, and role-specific training
Ability to perform the essential functions of the position, with or without reasonable accommodation
Ability to maintain professional conduct aligned with company values and expectations
Ability to sit for extended periods while performing computer-based work
Ability to occasionally stand, walk, and move equipment
Ability to lift and carry IT equipment and materials up to 50 pounds
Ability to work on-site full-time and support users across office and shop environments
Ability to maintain confidentiality and follow internal IT and security policies
Must be available for the expected Internship Period is 05/18/26 through 08/21/26

Nice To Haves

Exposure to networking concepts or troubleshooting preferred

Responsibilities

Assist to provide support to end users by diagnosing and resolving hardware, software, and system issues
Assist to troubleshoot workstation, laptop, and basic network connectivity problems
Communicate solutions clearly to both technical and non-technical users
Assist to install and configure workstations, laptops, and peripheral devices
Assist to support setup of new user systems and equipment
Assist with maintaining system functionality across departments
Document, track, and monitor support requests to ensure timely resolution
Maintain accurate records of issues, solutions, and system updates
Support IT team workflows and service processes
Assist with IT-related projects and system improvements
Stay current on basic technology updates and tools
Support additional IT initiatives and tasks as assigned

Benefits

Competitive hourly pay based on experience and qualifications
Real-world experience supporting business-critical IT systems
Opportunity to develop technical and professional skills
Direct exposure to enterprise IT systems in a manufacturing environment
Opportunity to build hands-on troubleshooting experience across hardware, software, and user support
medical
dental
vision
flexible spending and health savings accounts
retirement savings plans like 401(k)
paid time off
paid holidays
disability coverage