Information Technology Intern, Service Delivery (Summer 2026)

Impulse Space • Redondo Beach, CA

85d • $30

About The Position

As an Information Technology Intern, Service Delivery, you will work directly with the IT Service Delivery team to support day-to-day operations across the company — from user support and hardware deployment to network troubleshooting and infrastructure projects. This role is ideal for someone pursuing a degree in Information Technology, Computer Science, or a related field who wants to gain real-world, practical experience in a fast-paced, high-impact environment. This is a hands-on internship designed for students who are passionate about technology, infrastructure, and operational support. The internship will run from May to August of 2026.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.
• Strong interest in IT operations, service delivery, and infrastructure support.
• Basic understanding of networking concepts (IP addressing, VLANs, DHCP, DNS) and operating systems (Windows, macOS).
• Excellent troubleshooting and problem-solving skills with a willingness to learn in a hands-on environment.
• Strong communication skills and ability to work collaboratively in a team setting.
• Must be detail-oriented, organized, and able to follow processes and procedures accurately.

Nice To Haves

• Experience with ticketing systems or service desk platforms.
• Familiarity with endpoint management tools (Intune, JAMF, etc.).
• Exposure to scripting or automation tools is a plus.

Responsibilities

• Assist in the deployment, configuration, and maintenance of end-user systems including laptops, desktops, peripherals, and mobile devices.
• Support onboarding and offboarding processes by preparing, imaging, and configuring hardware for new and departing employees.
• Participate in network troubleshooting, including testing connectivity, validating VLAN assignments, and assisting with switch and access point deployments under supervision.
• Help document and improve IT operational processes, runbooks, and troubleshooting guides.
• Provide technical support to end users, including hardware and software issue resolution, account access, and peripheral setup.
• Assist with low-voltage tasks such as patching cables, labeling ports, and organizing network infrastructure.
• Support the Service Delivery team in scheduled maintenance, equipment inventory, and asset lifecycle management.
• Participate in special projects, such as system upgrades, process automation, or hardware refresh initiatives, with mentorship from full-time team members.

Benefits

• Compensation of $30.00 per hour.
• Eligible for overtime pay.
• Access to medical, vision & dental coverage for full-time hires.
• Access to a 401(k) retirement plan.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees