Commonwealth Of Pennsylvania-posted about 1 year ago
$58,035 - $88,235/Yr
Full-time • Entry Level
Remote
Administration of Human Resource Programs

The Information Technology Generalist 1 position involves managing desktop IT projects and overseeing the entire lifecycle of IT asset management within the Health and Human Services IT Delivery Center. The role requires collaboration with various departments to ensure successful project execution and minimal disruption to operations. Responsibilities include project planning, asset management, and coordination with IT groups and vendors.

  • Serve as project manager for desktop IT projects using established methodologies.
  • Work with program areas on projects like PC replacements, relocations, and MFD lease replacements.
  • Determine project requirements, request and review quotes, and create project plans.
  • Coordinate support, monitor project progress, and conduct post-project reviews.
  • Maintain inventory of hardware and software assets and configuration items.
  • Ensure assets are categorized and updated correctly with the ITSM tool (ServiceNow).
  • Obtain quotes and ensure timely renewal of software licenses.
  • Coordinate asset maintenance, repair, and physical surplus of assets.
  • One year as an Information Technology Trainee or Technician; or
  • One year of IT experience in applications development, networking, or desktop services with an associate's degree; or
  • Three years of IT experience in relevant fields; or
  • An equivalent combination of experience and training.
  • Experience with project management methodologies.
  • Familiarity with IT asset management tools.
  • Health coverage including vision and dental.
  • Paid vacation and sick leave.
  • Paid parental leave and military leave.
  • Flexible work schedules and work-from-home opportunities.
  • Employee discounts on various services.
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