Information Technology Enabled Services (ITES) Mil-Classroom Support

Integral • Monterey, CA

134d • $90,000 - $97,000

About The Position

The ITES Tier 2 Mil Classroom Specialist provides trouble shooting and assistance with classrooms equipment; images and repairs classroom equipment; and simulates or recreates user problems to resolve operating difficulties for the Defense Language Institute Foreign Language Center (DLIFLC) Academic Network Labor Contract to administer, maintain, secure, and accredit the DLIFLC Academic Network which provides the IT environment for 100% of the DLIFLC teaching and instructing for all students, staff, faculty, and guests in a learning environment at the unclassified level.

Requirements

• BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience.
• Any one of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification.
• Knowledge of macOS, Windows, iOS, and Active Directory.
• Secret Clearance

Responsibilities

• Duties include all Tier 2 duties, interacting with Undergraduate School (UGE), helpdesk staff, DEVOPS, and network team to restore service and or identify and correct core problems.

Benefits

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off & Holidays
• Earned Bonuses & Awards
• Professional Training Reimbursement
• Paid Parking
• Employee Assistance Program

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees