Information Technology Director

Advanced Dermatology, P.C.•Village of New Hyde Park, NY

24m

About The Position

The IT Director is a key leader who will direct the team in charge of cloud services, unified communications, network services, data center operations, servers and storage platforms, service monitoring, and help desk. This role also works closely with leadership peers. This person will have an influential role, making investment and trade off decisions, negotiating and managing vendor contracts, and developing department structure.

Requirements

A minimum of 10 years of experience in technology leadership positions with an emphasis on infrastructure services.
Substantial experience leading, directing and controlling a complex, highly technical operation or organization.
Experience migrating IT infrastructure into a cloud environment.
Knowledge of business concepts, and an understanding of the links between major business processes, products, systems, and networks.
Demonstrated knowledge of current and emerging technologies and the ability to apply those technologies to business needs.
A track record of working collaboratively and productively with business partners.
Demonstrated administrative, financial, project management and vendor management skills.
Visible leadership skills and executive presence; to motivate individuals and teams to achieve program and project objectives.
Able to attract, develop and retain talent and build high performing infrastructure and operations teams.
Ability to establish, implement, and enforce appropriate IT standards and metrics to meet business requirements.
A critical thinker: analytical, and focused on continuous improvement.
Sets and communicates priorities effectively; able to manage multiple tasks and priorities.
A team-player able to support the broader enterprise while delivering upon specific project/line of business requirements.
Exceptional ability to lead change using positive and collaborative methods; removes barriers, acts with a sense of urgency, and leads by example.
Exceptional service orientation.
Vendor negotiations and management.
Excellent written and verbal communication skills; able to explain technology solutions to in business terms; an effective listener and communicator.
Bachelor’s degree in business administration, healthcare management, or related field Experience managing people and/or high-level business operations may be preferred.
Read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers and employees.
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry. Ability to read and understand financial statements and other financial reports.
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Dealing with problems involving several concrete variables in standardized situations.
MUST BE WILLING TO TRAVEL TO ALL LOCATIONS as needed.
Frequent sitting and standing from a sitting position. Use of keyboard and or computer mouse up to 8 hours per day. Ability to lift 20 pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perceptions and ability to adjust focus.

Responsibilities

Accountable for a high-performing computing infrastructure companywide. This includes, but is not limited to, planning and management of computer operations and production support, systems and database administration, release management, business continuity, network operations, telecom, cloud services, help desk, and field support.
Ensure cost-effective design, development, integration, implementation, testing, and maintenance of new services, equipment and systems in support of business objectives and requirements.
Build strong multidisciplinary teams that work together (remove silos).
Drive a collaborative culture that values technical depth, accountability, and customer service.
Establish, maintain and execute operations procedures that leverage efficiencies and best practices.
Oversee service management activities including change and release management, testing, quality assurance and end-to-end technical integration.
Oversee cybersecurity protections on all IT infrastructure resources according to policies and standards established by the information security function/ regulatory agencies.
Drive the delivery of major technology and infrastructure projects and service management improvements, ensuring that quality, productivity, and ROI goals are achieved.
Implement and maintain controls and monitoring procedures to ensure availability of critical systems, and minimal service interruptions.
Develop a vendor management process, for products and services, that delivers utilization optimization, a best-fit vendor mix, and demonstrable savings.
Collaborate with CFO to develop annual budget with ultimate responsibility for department spend.