Information Technology Developer Analyst

SSAB•Axis, AL

46d

About The Position

SSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets including energy, construction, agriculture and transportation. SSAB operates five state of the art facilities strategically located in key regions across the U.S. SSAB has nearly 1,200 highly skilled employees in the U.S. Jobs at SSAB range from machine operators and sales people to advanced engineers and corporate professionals in HR, finance and more. SSAB offers challenging careers and comprehensive benefit program designed to keep employees and their families healthy and secure. POSITION PURPOSE This position is responsible for the development and support of assigned applications. This also includes program documentation, systems operating instructions, application user guides(s) and test plans in accordance with company standards and methodologies. The position collaborates closely with business stakeholders, end users, vendors and systems teams and may provide project management support for small-scale projects under the direction of an IT Director or IT Business Area Manager. Additionally, this position is responsible for driving application changes based on business objectives. ESSENTIAL FUNCTIONS Business Impact Actions and decisions have a positive impact on both short term and long-term results significant to a business unit or operating group including providing the customer with a consistent positive experience. Responsible for providing sound business process and technical recommendations and solutions. Responsible for developing and coordinating deployment of releases utilizing SSAB’s systems such as Service Now and Azure DevOps Responsible for identifying and/or participating in projects that increase the Americas ROI either through cost savings or increased revenue. Problem Solving Responsible for analyzing data and drawing conclusions to troubleshoot and resolve complex break/fix issues in a timely manner. Responsible for taking ownership of issues or activities to completion, even when transferring to another area of responsibility. Recommends standardized solutions utilizing both business process and applications to resolve issues to meet new and existing business needs. Participates in the development of new applications and interfaces to existing systems as well as supporting existing systems ensuring systems are robust and highly available. Knows when and how to say “no” to an IT solution. Job Knowledge & Skills Acts as a technical authority and a role model within the team. Responsible for developing well defined business and functional specifications by working closely with the users. Able to understand and map current business processes to future business processes based on user requirements, technical expertise and business knowledge. Understands SSAB’s user processes and policies as well as be a super user on the assigned applications. Leadership & Teamwork Ability to build and work within a high performing team environment. Accountable for own work & deadlines Leads smaller projects in the Project Lead role with minimal supervision. Works/coordinates with others outside the immediate project work group such as CIS or business users to resolve issues or complete project tasks Communication Skills Strong oral, written and interpersonal communication skills. Able to make formal presentations to internal audiences using PowerPoint (or similar tools) Able to provide initial user training including user documentation and training materials Responsible for providing their manager with weekly status updates as well as escalate issues when necessary Able to communicate effectively with non-technical staff, members of interdisciplinary teams, outside customers, and vendors on technical and business topics and issues

Requirements

.NET Framework 4 / .NET 5+ (C# preferred)
Web development with HTML/JavaScript/CSS
ASP.NET MVC or Core
SQL
Git or TFVC version control
Excellent communication skills – verbal and written
Capability to guide a software project to completion, including the application of best practices to architectural decisions
Ability to work with end users, including translating requests into system requirements
Must be able to multi-task in a relatively small team
Willingness to stay up-to-date on technological trends and best practices
Weekly status report completion and ability to track work in an Agile environment
Potential to grow into a leadership role
Bachelor’s Degree with a concentration in computer science, engineering, or business administration, and a minimum of 5 years working experience

Nice To Haves

Entity Framework
Web API / RESTful services
DevOps and cloud architecture experience
Experience in line of business / reporting applications for manufacturing enterprise, and/or similar product development and support experience.

Responsibilities

Development and support of assigned applications
Program documentation, systems operating instructions, application user guides(s) and test plans in accordance with company standards and methodologies
Collaborates closely with business stakeholders, end users, vendors and systems teams
Provide project management support for small-scale projects under the direction of an IT Director or IT Business Area Manager
Driving application changes based on business objectives
Providing sound business process and technical recommendations and solutions
Developing and coordinating deployment of releases utilizing SSAB’s systems such as Service Now and Azure DevOps
Identifying and/or participating in projects that increase the Americas ROI either through cost savings or increased revenue
Analyzing data and drawing conclusions to troubleshoot and resolve complex break/fix issues in a timely manner
Taking ownership of issues or activities to completion, even when transferring to another area of responsibility
Recommending standardized solutions utilizing both business process and applications to resolve issues to meet new and existing business needs
Participating in the development of new applications and interfaces to existing systems as well as supporting existing systems ensuring systems are robust and highly available
Developing well defined business and functional specifications by working closely with the users
Mapping current business processes to future business processes based on user requirements, technical expertise and business knowledge
Acting as a technical authority and a role model within the team
Leading smaller projects in the Project Lead role with minimal supervision
Providing initial user training including user documentation and training materials
Providing their manager with weekly status updates as well as escalate issues when necessary
Communicating effectively with non-technical staff, members of interdisciplinary teams, outside customers, and vendors on technical and business topics and issues