Information Technology Co-op (Fall 2026)

LineVision, Inc. • Boston, MA

5d • $20 • Hybrid

About The Position

Be the trusted IT resource employees count on while building security and automation systems that scale.
The successful Information Technology Co-op will serve as a key support contact for LineVision employees while also contributing to infrastructure projects that improve security compliance and operational efficiency. You'll balance helping people solve technical challenges with implementing initiatives like zero-touch device deployment enterprise workflow automation. Join our collaborative IT team at LineVision, named one of the Built In Best Places to Work in Boston for three years running.

Requirements

• Strong communication skills to patiently and graciously explain technical concepts clearly to users at all levels, ensuring everyone stays productive and secure
• Hands-on experience with Windows and Mac operating systems, applying troubleshooting skills to resolve hardware and software issues
• Working knowledge of Google Workspace (Drive, Gmail, Calendar) and file system organization to execute data classification and tagging projects
• Experience with support ticketing systems to track requests, document solutions, and maintain service quality
• Detail-oriented approach to configuring deployment tools, validating security controls, and ensuring consistent documentation
• Self-directed problem-solver who researches solutions, tests workflows, and proposes process improvements

Responsibilities

• Deliver responsive IT support as the first point of contact for employees, troubleshooting laptops, resolving access issues, supporting onboarding/offboarding, and keeping people productive through clear, patient communication
• Create enterprise automation workflows using platforms like Okta, Slack, Workspace One and more in collaboration with our People team to make onboarding easier and more robust
• Build institutional knowledge through documentation of IT processes, solutions, and workflows to ensure consistent, high-quality service delivery
• Identify opportunities to refine support processes based on recurring issues and employee feedback

Benefits

• Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of providing utilities with grid intelligence to enable affordable, reliable power.
• Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment.
• Flexibility. You will be empowered to maintain work-life balance with trust-based PTO and a flexible hybrid work schedule.
• Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to meet the demands of an AI-powered future.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed