Information Technology Business Analyst

New Mexico Admin Office of the District AttorneysAlbuquerque, NM
2h$69,110 - $86,388

About The Position

This position studies the overall business and information needs of an organization to develop appropriate information technology strategies.

Requirements

  • Considerable knowledge of computer systems, operations, and proprietary software
  • Knowledge of interviewing, facilitation, and other development techniques
  • Ability to analyze data and workflow
  • Ability in both general and technical writing
  • Ability to interview users and identify their needs
  • Ability to organize and manage projects
  • Ability to communicate effectively
  • Knowledge with the criminal justice system, criminal procedure, excel, and SQL
  • Bachelor’s Degree in an information technology related field or advanced technical certifications
  • Two (2) years of directly related work experience in the criminal judicial system
  • Four (4) years of directly related work experience and technical education and/or certifications will substitute for the required education on a year for year basis

Nice To Haves

  • Bachelor’s degree from an accredited college or university in Business Administration or Management with a technology emphasis, Project Management, Computer Science, or IT related engineering or other directly related field
  • Four (4) years of directly related work experience in the criminal judicial system
  • Four (4) years of directly related work experience and technical education and/or certification will substitute for the required education on a year for year basis

Responsibilities

  • Acts as liaison between District Attorney staff and information technology departments
  • Responsible for gathering and documenting business requirements and translating them into functional system design specifications that can be successfully executed by IT application development teams
  • Participates in business planning
  • Conducts needs analysis and business risk assessment
  • Proactively identifies opportunities for re-engineering
  • Ensure the customer systems and business requirements are met by monitoring available metrics and collecting customer feedback
  • Develop and provide reports to customer area using database tools
  • Leads business process redesign
  • Test changes, enhancements, new programs and functions to ensure they meet customer requirements
  • Provide training to customers on use, enhancements and new applications
  • Acclimates the business processes to changes in technology and consults with the customer on how to best support the business through the effective use of technology
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