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Los Angeles County (CA)posted about 1 month ago
Full-time - Mid Level
Los Angeles, CA
10,001+ employees
Administration of Housing Programs, Urban Planning, and Community Development

About the position

Under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for complex information technology systems and business processes. Lead and coordinate lower-level IT analyst staff performing project business analyses and related duties, as assigned. Participates in implementing governance, processes, and tools required to successfully manage requirements for systems development and implementation, including initial requirements capture, requirements change management, and traceability to testing and delivered functionality. Helps resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalates issues where appropriate. Provides support to business users by coordinating with IT staff to help review and provide input for the design of the IT system from the business perspective. Responsible for assessing information technology systems and making suggestions for how they can better meet business needs by evaluating technical options, limitations, costs, and risks. Communicates tradeoff to business partners and works with them to shape requirements. Leads the elicitation of business requirements using business analysis tools and methodologies such as use case modeling and use case narratives, and models conceptual data, functional specifications, and processes. Bridges the gap between IT and the business by documenting business and technical requirements for successful IT systems, oversees their operations, and provides consultations on what kind of features or modifications would best serve the organization's strategic goals. Recognizes the strategic requirements of the business and formulates growth plans by staying informed about the most recent advancements in information technology applications.

Responsibilities

  • Analyze business needs and facilitate the elicitation of user requirements.
  • Document and prioritize business requirements.
  • Verify project deliverables.
  • Identify business reengineering opportunities and workflow.
  • Lead and coordinate lower-level IT analyst staff.
  • Implement governance, processes, and tools for systems development.
  • Resolve competing priorities between stakeholder groups.
  • Provide support to business users by coordinating with IT staff.
  • Assess information technology systems and suggest improvements.
  • Communicate tradeoffs to business partners.
  • Lead the elicitation of business requirements using analysis tools.
  • Document business and technical requirements.

Requirements

  • Two (2) years of business analyst experience.
  • Experience with cloud data platforms such as AWS, Microsoft Azure, Databricks, or Google Cloud Platform.
  • Experience in data analytics, data science, AI, ML, and other data initiatives.
  • Experience in coding, troubleshooting, and optimizing Transact-SQL (T-SQL) code.
  • Valid California Class 'C' Driver License or alternative transportation method.

Nice-to-haves

  • Additional experience in excess of the Selection Requirements.
  • Experience utilizing agile project management tools like JIRA, Smartsheet, or Microsoft Azure DevOps.
  • Certificate of completion as a Certified Business Analysis Professional (CBAP).

Benefits

  • Competitive salary.
  • Health insurance.
  • Retirement plans.
  • Paid holidays.
  • Professional development opportunities.
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