Are you an energetic, self-motivated, creative problem-solver with attention to detail? If so, we encourage you to apply! Under the general supervision of the Information Technology Supervisor II (IT Sup II), the Information Technology Associate (ITA) performs technical support and analysis work and/or participates with other associates and analysts on projects of a routine nature and limited scope within the Applications Service Desk Unit, Technology Service Desk Section, Infrastructure & Operations Branch, in the Technology Services Division (TSD). If this sounds like a positive and exciting opportunity for you, then apply and tell us why. We would love to have you join our team! You will find additional information about the job in the Duty Statement. Department of Child Support Services (DCSS) is a diverse, family-friendly organization. The headquarters office is in Rancho Cordova, convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of a standard office workspace, within a 2-story building, and may require sitting for extended periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments in a timely manner. This position is eligible for a hybrid work schedule and requires employees to work two days, each week, on-site at our headquarters office in Rancho Cordova, CA; however, changes to the hybrid/telework program are at the department's and/or Governor's discretion. DCSS does utilize a shared workspace or "hoteling" when working in the office. All employees may be required to report in person to the Rancho Cordova headquarters and/or off-site events or locations, as determined by management.