Information Systems Tech

Dallas Medical Center•Farmers Branch, TX

3d•Onsite

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Dallas Medical Center is a 155-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services, including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization lab, and outpatient therapy. The hospital is the only trauma center in the vicinity and is also a Certified Chest Pain Center. Dallas Medical Center is a recipient of multiple Healthgrades Patient Safety Excellence Awards and eight Healthgrades Five-Star ratings over the past three years. For more information, visit www.dallasmedcenter.com.

Requirements

High School Diploma required for all new hires starting 4/1/14.
Experience in Microsoft Desktop Operating Systems and Active Directory.
1-3 years experience preferred.

Nice To Haves

Customer service experience preferred.
Comptia A+, N+, Microsoft Certified Professional (MCP)

Responsibilities

Install computer related hardware and software as needed.
Support and provide problem determination and resolution on PC software and hardware.
Maintain catalog, software and hardware inventory.
Document service activities through the ticketing system.
Access all areas of the hospital campus in order to perform computer-related installations.
Use computer to accomplish data entry and PC troubleshooting.
Summon outside resources when needed to complete installations and support end-users.
Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.

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