Lexington Medical Center-posted 4 months ago
Full-time • Mid Level
SC
5,001-10,000 employees

Designs course curriculum and training environments, credentials other trainers, and delivers instruction ensuring effective orientation and optimization of clinical information systems. Liaises with operational leadership, end users, application and technical teams. Participates in analysis, design, testing and support of software and workflows to meet clinical objectives including project plan development and tracking. Serves as primary response for physician/advanced practitioners.

  • Serves as project champion and liaison to promote the integration of technology into clinical and business setting.
  • Develops training plan and designs instruction for end users to ensure effective orientation and optimization of the software.
  • Initiates and maintains project plan documentation, manages implementation, drives communication updates.
  • Monitors training, providing metrics and recording completion.
  • Provides feedback on learning needs and uses aggregate data to redesign program content, instruction styles and materials.
  • Delivers instruction via a variety of means incorporating scenario based, competency based methods based in adult learning theory.
  • Performs the Credentialing of other trainers.
  • Provides user support and escalates issues to appropriate support teams.
  • Participates in and supports change management process.
  • Adapts and makes forward progress in environments of ambiguity and frequent change.
  • Successfully engages in multiple initiatives simultaneously.
  • Adheres to LMC Service Expectations as demonstrated through positive patient experiences and interactions with staff.
  • Performs all other duties as assigned.
  • Minimum Education: High School Diploma or Equivalent
  • Minimum Years of Experience: 5 Years of related experience with a combination of clinical and IT experience
  • Required Certifications/Licensure: Must be willing to obtain certification in EPIC application and training within 6 months of position and maintain active certification.
  • Required Training: Experience in IT as analyst or trainer in a medium to large organization; Experience with physician/advanced practitioner clinical information systems support; Experience in project management, instructional design, presentation, and implementation of an EHR; Proficient in use of clinical information systems in and Microsoft Office solutions.
  • Associate's Degree or certification in area of clinical practice and 3 years of experience can substitute for 5 years of related experience.
  • Bachelor's Degree in Nursing or other related clinical field and 2 years of clinical experience in healthcare environment.
  • Day ONE medical, dental and life insurance benefits
  • Health care and dependent care flexible spending accounts (FSAs)
  • Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
  • Employer paid life insurance – equal to 1x salary
  • Employee may elect supplemental life insurance with low cost premiums up to 3x salary
  • Adoption assistance
  • Employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
  • Tuition reimbursement
  • Student loan forgiveness
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