Information Systems Pathnet/Lab Analyst

UnitedHealth Group•Biddeford, ME

About The Position

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Lead all phases (design, build, testing) of small to medium-sized LIS projects, including Oracle Millennium software upgrades, adoption of new functionality and enhancements to integrated workflows Provide Oracle Millennium product expertise for the design, build and testing of assigned laboratory modules, especially PathNet General Laboratory Collaborate with end users to scope, design, and build LIS enhancements; configure system build to resolve incidents in accordance with Service Level Agreements (SLAs) Provide technical and clinical consultation, including application configuration and workflow analysis Review, analyze and evaluate system needs to develop recommendations for stakeholders Develop, support, and maintain workflow documentation, test scripts and configuration guides for core application functionality Perform daily monitoring of LIS applications in production; provide 24/7 on-call coverage as required Work with trainers to develop and maintain application-specific training curriculum and materials Build strong relationships with operational stakeholders, customers and business partners Configure LIS modules for blood typing, crossmatching, antibody screening and transfusion documentation Monitor and manage blood product inventory, expiration and storage conditions Ensure LIS compliance with FDA, AABB, CAP and CLIA blood bank standards Support donor tracking, transfusion history and adverse event documentation Prepare LIS for emergency scenarios involving rapid blood allocation Generate reports on blood usage, wastage and transfusion reactions You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High School Diploma/GED (or higher)
2+ years of experience supporting Cerner Millennium Laboratory modules, especially PathNet General Laboratory and Blood Bank
2+ years of experience with Microsoft Excel, Visio, PowerPoint, and SharePoint
2+ years of Cerner build experience designing workflows for laboratories, physician, nursing and ancillary departments
2+ years of experience working with laboratory automation systems, middleware or LIS-integrated databases
Access to reliable transportation and valid US driver’s license

Nice To Haves

Prior experience working in a clinical laboratory setting (hospital, reference lab or transfusion service)
Demonstrated history of team management (formal or informal), cross-team communication and leadership skills
Certification such as ASCP or equivalent

Responsibilities

Lead all phases (design, build, testing) of small to medium-sized LIS projects, including Oracle Millennium software upgrades, adoption of new functionality and enhancements to integrated workflows
Provide Oracle Millennium product expertise for the design, build and testing of assigned laboratory modules, especially PathNet General Laboratory
Collaborate with end users to scope, design, and build LIS enhancements; configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
Provide technical and clinical consultation, including application configuration and workflow analysis
Review, analyze and evaluate system needs to develop recommendations for stakeholders
Develop, support, and maintain workflow documentation, test scripts and configuration guides for core application functionality
Perform daily monitoring of LIS applications in production; provide 24/7 on-call coverage as required
Work with trainers to develop and maintain application-specific training curriculum and materials
Build strong relationships with operational stakeholders, customers and business partners
Configure LIS modules for blood typing, crossmatching, antibody screening and transfusion documentation
Monitor and manage blood product inventory, expiration and storage conditions
Ensure LIS compliance with FDA, AABB, CAP and CLIA blood bank standards
Support donor tracking, transfusion history and adverse event documentation
Prepare LIS for emergency scenarios involving rapid blood allocation
Generate reports on blood usage, wastage and transfusion reactions