EMS Trauma Registry Compliance Specialist

TX-HHSC-DSHS-DFPS • Austin, TX

1d • Onsite

About The Position

The Information Specialist (IS IV) works under the direction of the Injury Prevention Unit (IPU) Director. Performs informational and communications work involving the collection of information to develop, create, and produce content and materials for release to various communications media (broadcast, print, digital, and/or social) and for use by the agency, the general public, and other government agencies. This position performs highly advanced (senior level) informational, consultative services, technical assistance, communication materials, and oversight of multiple operational aspects of the federal Centers for Disease Control and Prevention (CDC) grants and legislatively funded projects, and related programs in the IPU. This work includes program support of media development and ongoing injury prevention initiatives. This position may represent IPU and the injury prevention unit on agency-wide committees. This position will coordinate with the Injury Prevention Unit on activities and progress. This position will prepare data-sharing materials, presentations, briefings, and other documents for the Program, Unit, Section, Medical Director, and/or the Division Deputy Commissioner. This position will serve as the communications coordinator on IPU projects and/or initiatives as well as other Unit initiatives to improve program communications. This position works under minimal supervision with extensive latitude for the use of initiative and independent judgment. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements.

Requirements

• Knowledge of agency functions, policies, and procedures; news and communication media; various social media platforms; editing and preparing informational material; design principles; and publishing and broadcast industries.
• Knowledge of communication and marketing principles.
• Knowledge of publishing principals and style guides.
• Knowledge of principles of cultural competency and diversity awareness.
• Knowledge of technology/terminology and of the operation of various types of communication tools, their material requirements, and approach to subject matter.
• Knowledge of the design, implementation, and evaluation of public information campaigns.
• Knowledge of design and production for a broad range of public information materials, including the understanding of styles and formats for mass media, specialized outlets, and electronic publications.
• Knowledge of agency functions, policies, and procedures; news and communication media; various social media platforms; editing and preparing informational material; design principles; and publishing and broadcast industries
• Skill in editorial and design practices, and in the use of a computer and applicable software.
• Skill in using computer systems, electronic mail systems, Microsoft Office software (Word, Excel, PowerPoint), Internet Explorer.
• Skill at writing for print, radio, and television markets and targeting communication at numerous populations, ranging from low literacy groups to healthcare professionals.
• Skill in gathering, analyzing, and synthesizing information from numerous sources.
• Skill in planning, developing, preparing, and disseminating information to the public and other targeted audiences.
• Skill in the use of Microsoft Office (i.e., Word, Excel, PowerPoint, SharePoint) and specialized design software.
• Skill in researching information.
• Ability to research, prepare, and direct information effectively; to accurately interpret and translate public health messaging, and to track numerous publications at different stages of development from conceptualization through final printing.
• Ability to plan conferences, seminars, workshops, and public information events; to oversee and/or supervise the work of others.
• Ability to research and prepare information, to design communication plans and materials related to the goals and priorities of the agency, to compose usable content for websites and social media, to prepare copy and scripts, to design broad communications plans and materials, and to communicate effectively
• Ability to design communication plans and materials related to the goals and priorities of the Injury Prevention Unit.
• Ability to organize and express thoughts clearly and concisely.
• Ability to handle multiple projects and meet deadlines.
• Ability to creatively explore and propose ideas for effective, yet innovative, communications.
• Ability to express clearly both verbally and in writing in a professional manner.
• Ability to design, write, edit, and produce clear, concise informational materials.
• Ability to organize, prioritize, and manage a variety of projects at one time.
• Ability to understand and interpret complex policies and issues.
• Ability to work effectively as a team member.
• Ability to establish effective working relationships with other employees, agencies, contractors, partners, community groups, and the general public.
• Receipt of a Bachelor’s degree from an accredited four-year university in journalism, marketing, health education, or related field.
• A minimum of two years’ experience designing, writing, editing and producing educational, informational, and technical materials, including reports for various purposes and diverse audience(s).

Nice To Haves

• One year of recent experience in print publications, social media content, or related field preferred.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Performs highly advanced (senior level) consultative services, technical assistance, communication materials, and oversight of multiple operational aspects of the grant and legislatively funded programs. Plans and executes public information programs, conferences, seminars, workshops, and public hearings. Obtains art and photographs for presentations, publications, and audiovisual productions. Analyzes content for accessibility and recommends changes to make content. Plans layout, design, illustration, production, color selection, and ink and paper selection for artwork. This work includes program support of media development and ongoing IPU initiatives, such as EMS and Trauma Registry (EMSTR), Child Fatality Review Team (CFRT), Texas Violent Death Reporting System (TVDRS), Texas Overdose Data to Action (TODA), and Safe Riders Child Passenger Safety.
• Facilitates alignment and coordination of IPU communication activities, develops priorities for achieving unit communication goals and participates in program activities. Identifies opportunities to further strategic goals. Guides staff on appropriate communication of projects to maximize the success of the IPU and participates in planning and convening meetings or conferences. Creates and analyze reports on social media or web activity and its effectiveness. Monitor content on social media sites and/or prepare content and general comments for posting. Develop strategies and tools to improve social media presence. Conducts marketing outreach to community and professional groups to promote interest in agency activities. Evaluate effectiveness of news and information content produced by the organization and coordinate its distribution. Consult with and advise agency leaders and staff about public information options and programs.
• Coordinates IPU activities related to internal and external communication. Communicates with program staff, unit staff, stakeholders, advocates, and others on IPU activities. Participates in activities related to program issues and activities designed to improve the IPU deliverables. Develop strategies and tools to improve social media presence.
• Supports research and analysis of injury prevention and program related topics as it pertains to communication best practices. Consults with public stakeholders, interest groups (both state and national level), and HHS enterprise staff as directed by the Unit Director. Supports program and staff needs based on emerging national and state level activities.
• Prepares and conducts speeches, press conferences, or meetings. Serve as primary agency liaison with the media and coordinate media visits. Responds to general inquiries about agency activities. Conducts interviews and research, verifies sources, and ensures the completeness and accuracy of print and online materials.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements.

Benefits

• DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees