Information Security Program Manager

Rubrik Job Board • Palo Alto, CA

2d • Onsite

About The Position

Rubrik is seeking an Information Security Program Manager to lead critical initiatives within the Customer Trust function at our HQ location in Palo Alto, CA. As a vital member of this team, you will be a driven, proactive professional responsible for executing and continuously enhancing key service areas outlined below. The ideal candidate will excel at building and maintaining strong cross-functional relationships across the organization and possess outstanding interpersonal skills to effectively manage customer-facing engagements. Success in this role requires exceptional leadership, communication, and decision-making abilities.

Requirements

• 6+ years of work experience in the Customer Trust function within the tech industry, preferably in the cyber resilience space.
• Experience in the cyber security practice
• Experience in leading and managing customer audits is highly preferred.
• Experience reviewing and negotiating contracts as it relates to security and compliance obligations
• Ability to meet demanding timelines and SLAs, manage changing priorities and execute tasks with minimal supervision.
• Knows how to estimate work effort and incubate skill sets to achieve team goals.
• Has knowledge of common security risks, vulnerabilities, and threats and can translate these issues through triage / risk treatment conversations.
• Understanding of information security frameworks, compliance requirements, and regulations such as DORA, ISO 27001/2 (including ISO 27017 & 18), FedRAMP , SOC 2
• Trust Services Criteria, CIS Top 20, PCI DSS, HIPAA, and NIST CSF / 800-53.
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues.
• Ability to ramp up quickly and learn new technologies with minimal lag time.
• Able to discuss issues at technical and business levels with audiences of various backgrounds.
• Bachelor’s degree in Security, Computer Science, Management Information Systems or related field preferred.

Nice To Haves

• Experience in a high growth business environment is a plus.
• SaaS and data management industry experience is a plus.
• Professional certifications in Information Security or Risk Management (e.g., CISA, CISM, CRISC, CGEIT, CSX-P , CISSP , CCSK) is a plus.

Responsibilities

• Respond to security and compliance portions of customer assessments including RFPs in an accurate and timely fashion (i.e., within agreed upon internal SLAs).
• Lead customer-initiated audits by collaborating closely with Rubrik’s commercial compliance, engineering, product management, support, legal, and other technical operations teams.
• Build narratives and perform security reviews of new products to ensure there are accurate responses for customer assessments including RFPs.
• Be well-versed in Rubrik's products, particularly as they pertain to security and compliance features and secure SDLC practices.
• Work with Sales Operations, Field Operations, Sales, Sales Engineering, Marketing, and Engineering teams to intake requests and drive improvements to the customer trust process.
• Support the finalization of security and compliance language in customer contracts.
• Execute operational activities related to the maturity and measurement of the customer trust process to provide high quality services that enable sales at Rubrik.
• Drive the maturity of the customer facing collateral that disseminates security and compliance related announcements and thought leadership to new customers and prospects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level