Information Security Documentation & Compliance Analyst

U.S. Bank • Knoxville, TN

2d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This role requires working from a U.S. Bank location three (3) or more days per week. US Bank is seeking an Information Security Documentation & Compliance Analyst to support a highly collaborative team responsible for centralized cryptographic key management and associated information security controls. This role plays a critical part in maintaining security documentation, executing internal controls, and supporting audit and compliance activities, with a strong emphasis on PCI requirements. This position is ideal for an organized, detail-oriented individual contributor who enjoys documentation administration, compliance work, and partnering closely with technical teams in a regulated environment. The role works alongside key management professionals to ensure procedures, logs, and controls are accurate, compliant, and audit-ready.

Requirements

• 5+ years of professional experience using Microsoft Word, Excel, and PowerPoint
• Demonstrated experience with documentation administration, compliance tracking, or control execution in a regulated environment
• Strong attention to detail with the ability to manage a high volume of controlled documents and artifacts
• Experience supporting audits, internal controls, or risk/compliance processes
• Ability to work independently while collaborating closely within a team-based environment
• Strong written and verbal communication skills, including the ability to document processes clearly

Nice To Haves

• Familiarity with PCI standards and/or NIST frameworks
• Experience supporting internal or external audits (e.g., PCI, BLQA, CAS, or similar)
• Information security, risk, or compliance documentation experience
• Exposure to data classification, PII handling, or security control environments
• Experience building trackers, managing deliverables, or supporting light project coordination
• Background in financial services, payments, or other highly regulated industries

Responsibilities

• Administer, track, and maintain 60+ information security procedures, standards, templates, and compliance artifacts, ensuring annual reviews, updates, approvals, and version control
• Execute and document information security controls related to cryptographic key management, including manual logging, evidence collection, and access tracking
• Support internal and external audits (approximately 18 annually), with a strong focus on PCI compliance and regulatory requirements
• Review security documentation for accuracy, completeness, and compliance; identify gaps and raise questions to ensure control effectiveness
• Collaborate closely with team members under dual-control processes for sensitive key management and secure room activities
• Perform process-focused technical writing (not deeply technical engineering documentation)
• Build and maintain trackers, logs, dashboards, and reporting artifacts to support audit readiness and ongoing compliance
• Assist with compliance-related presentations, periodic reviews, and coordination of required documentation and evidence

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees