Information Representative - Weekends

UPMC • Harrisburg, PA

3d • Onsite

About The Position

Harrisburg Hospital is looking for a new Casual/Per Diem Information Representative to join their team. You are the first face that greats and directs guests when they enter the hospital. This employee needs to have excellent verbal skills and be comfortable working in a fast-paced environment.
Schedule: Required to work the 2nd and 4th weekend of each month from 3:30 p.m. – 9:00 pm. Needs to work 1 holiday a year.
Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Requirements

• Completion of High School graduation.
• 1 year of minimum experience in a similar position.
• Excellent communication and customer service skills essential.
• Basic knowledge of Windows software needed.

Nice To Haves

• Experience working in a health care environment helpful.

Responsibilities

• Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
• Dress appropriately for a business setting and give attention to personal grooming.
• Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
• Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.
• Comply with the hospital's policy regarding punctuality and regular attendance.
• Answer and transfer calls in accordance with hospital guidelines for customer service.
• Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED