Information Management Analyst

Bank of America-posted 3 months ago

$24 - $38/Yr

Full-time

Pennington, NJ

Credit Intermediation and Related Activities

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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures.
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service.
Reviews and approves required account documentation.
Identifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational units.
Maintains knowledge of operational processes and assists in training less experienced team members.

3+ years of relevant business experience.
Ability to execute and deliver results with minimal supervision.
Proven analytical mindset and quantitative capabilities, with some experience working with large data sets.
Flexibility with ability to handle a variety of tasks and projects independently.
Strong communication skills - written and verbal across multiple levels of an organization; able to influence/challenge and negotiate to keep all parties engaged in the process; establish partnerships; leading larger group meetings via conference calls.
Strong relationship management skills to foster a collaborative working environment.
Highly organized with a self-starter attitude and ability to execute in a fast-paced environment with competing priorities.
Exceptional attention to detail and the ability to hold others accountable without direct supervision.
Proven ability to provide comprehensive solutions to complex needs and/or problem.
Experience with process improvement and proven ability to analyze a process and make recommendations for change.
Demonstrate critical thinking and intellectual curiosity to drive change.

Proficient with SharePoint, PowerPoint & Process Owner Portal (POP).
Consistently works well with business partners to understand asks and drive conversations and results on initiatives/deliverables.
Regularly displays a willingness to assist and helps in the completion of business deliverables.
Continually displays patience and support in adapting to business and staffing changes.
Understands big picture, quickly adapts, and implements changes.
Effectively communicates across all band levels (inclusive of executives and senior leaders) to ensure compliance with regulations and enterprise standards.

Industry-leading benefits.
Access to paid time off.
Resources and support to employees.

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