Information Management Analyst Intern

USAA

67d • $24 - $35

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. Our internship program lets you showcase your skills, while gaining real-life experience that’ll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. This position is based in San Antonio, TX.

Requirements

• Pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship.
• Some experience in data-modelling.
• Experience with functional usage of BI tools including Tableau and Cognos.
• Experience with Product/Application Development.
• Proficient with productivity tools such as Microsoft Word, PowerPoint, and Excel.

Nice To Haves

• Pursuing a degree in Computer science, Information Management or related field.
• Graduation date between August 8, 2026 and July 2027.
• Good understanding of Finance Domain experience in developing governance procedures & monitoring control for 'user-developed applications' data product.
• Solid grasp of Business analyst with web applications or SaaS or similar.
• Some experience working with various collaborators (product managers, engineers, designers) to define analysis goals and interpret results.
• CDMP Certification Preferred.

Responsibilities

• Gather business requirements through working sessions with multiple business units.
• Design and implement data-driven solutions to address business challenges.
• Organize and schedule meetings with business partners to define problem statements and recommend user actions.
• Collaborate with management to prioritize business user needs.
• Conduct investigative analysis of business problems and translate findings into actionable insights for relevant teams.
• Participate in presenting reports and communicating capabilities, concepts, and complex data analyses to technical and non-technical audiences.
• Develop both ad-hoc and standard reports and dashboards to promote consistent data-driven insights.
• Manage and maintain requirements within JIRA, ensuring accurate and up-to-date information.
• Identify and articulate business value, potential cost savings, and overall impact of proposed solutions.
• Identify problem statements and create supporting data to determine the root cause.
• Adapt to changing priorities and meet deadlines in a dynamic environment.
• Maintain a proactive attitude and demonstrate a willingness to learn new technologies and skills.

Benefits

• Comprehensive medical, dental and vision plans.
• 401(k) and pension.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees