Information Governance Records Analyst

Ice Miller LLP•Indianapolis, IN

2d•Onsite

About The Position

An Information Governance (IG) Records Analyst plays a critical role in managing an organization’s data throughout its entire lifecycle. This includes ensuring the compliance, security, accessibility, and integrity of both physical and electronic records. Analysts enforce retention and disposition policies, oversee data management practices, conduct audits to verify compliance, and collaborate closely with IT and Legal teams to safeguard sensitive information. They also train staff on IG best practices, helping to build a culture of responsible information stewardship. For professionals with experience in Information Management, joining Ice Miller offers the chance to deepen their expertise and expand their career path. The firm provides meaningful opportunities for growth within a supportive environment committed to the success and development of its people.

Requirements

Bachelor’s degree or two to three years of experience in a professional services environment; law firm experience preferred.
Experience in Information Management (IM)Records strongly preferred.
RIM or Information Governance–related certification (e.g., Certified Information Professional) is a plus.
Two to four years of records and data management experience, ideally within a law firm or professional services setting.
High proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and Power Apps.
Ability to work independently and collaboratively with colleagues at all levels across multiple offices.
Working knowledge of records retention guidelines and information governance technologies that support retention and disposition workflows.
Familiarity with file transfer policies and processes for sending and receiving electronic files.
Effective communication skills and exceptional attention to detail.
Willingness to travel between offices as needed.

Responsibilities

Serve as an integral member of the Information Governance (IG) program.
Support attorneys and administrative teams in managing client and firm information in accordance with firm standards and established processes.
Coordinate the intake, classification, retention, and destruction of physical and electronic records.
Ensure compliance with regulatory, legal, and organizational data protection requirements.
Demonstrate strong attention to detail and a commitment to exceptional customer service.
Assist IG Operations teams in implementing Information Management (IM) standards and procedures.
Support onboarding and offboarding activities, including processing client requests for information transfers.
Ensure all onsite files are properly indexed and accurately reflected within the firm’s 3E Records system.
Partner with Ice Miller’s mobility team to process physical information into and out of assigned office(s), including preparation for imaging and disposition.
Assist the Retention/Disposition team in processing physical and electronic information eligible for destruction.
Collect and prepare all physical materials identified for destruction.
Provide required metrics and reporting on IM activities and projects for assigned office(s).
Support firmwide IM training initiatives for office personnel.
Help with automating complex spreadsheets based on workload, including cleaning and reformatting data.
Work independently or collaboratively as part of a team, depending on project needs.