Information Governance Program Execution Sr Specialist

DLA Piper•Washington, DC

23h•$80,348 - $127,757•Hybrid

About The Position

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. Summary The Information Governance Program Execution Senior Specialist, working in collaboration with and in support of the firm’s strategic initiatives, plays a critical role in executing and scaling the firm’s Information Governance (IG) strategy. This role brings structure, visibility, and operational discipline to IG initiatives by coordinating work across all IG pillar areas, managing intake and prioritization, and enabling consistent execution through documentation, tracking, and workflow optimization. This position supports IG leadership by owning the day-to-day operational mechanics of the IG program. Location This position can sit in our Baltimore, Atlanta, Austin, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Minneapolis, New York, Northern Virginia, Palo Alto, Philadelphia, Phoenix, Raleigh, San Diego, San Francisco, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.

Requirements

Strong analytical and organizational skills with the ability to translate complex information into structured, actionable plans, including comprehending, and communicating information.
Must have the ability to handle confidential and sensitive information with the appropriate discretion, evaluate the work of others to ensure compliance and accuracy, and define problems/issues while using a logical approach to develop and implement solutions.
Ability to perceive and analyze complex problems and a capacity to make or recommend sound decisions, as well as confidence and discipline to work independently and provide concise and specific recommendations to senior managers.
Must have excellent written and verbal communication skills to effectively deliver project status updates, milestones, deliverables, etc.
Ability to understand and analyze a variety of data/information and formulate into a workable project plan.
Strong interpersonal skills required to interact regularly with staff, management, and attorneys of the Firm.
Must be able to manage multiple projects effectively and efficiently.
High School Diploma or GED.
5 years’ experience in program operations, information governance, records management, legal operations, compliance, technology enablement, or related operational role.
Law firm or professional services experience is strongly preferred.
Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
Provide timely, accurate, and quality work product.
Successfully meet deadlines, expectations, and perform work duties as required.
Foster positive work relationships.
Comply with all firm policies and practices.
Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Ability to work under pressure and manage competing demands in a fast-paced environment.
Perform all other duties, tasks or projects as assigned.

Nice To Haves

Bachelor’s degree in Management Information Systems, Records Management or related field; can have a combination of education and relevant professional experience.
Professional certifications related to information governance, records management, privacy or program management are preferred.
Relevant certifications may include but are not limited to: Information Governance professional (IGP), Certified Records Analyst (CRA), Certified Information professional (CIP), Project Management Professional (PMP) or other project/program management certifications; Lean Six Sigma or similar process improvement or certifications.

Responsibilities

Serve as the central operational coordinator for the Information Governance program, supporting execution across all IG pillar areas.
Functions as the project leader responsible managing intake, prioritization, and capacity planning processes to ensure predictable and transparent IG execution workflows.
Identify opportunities to improve IG workflows, processes, and use of technology to increase efficiency and scalability.
Develop, document and revise IG standards, procedures, and processes where appropriate; ensuring they are kept up-to-date and are reviewed by appropriate parties.
Establish and maintain program documentation, including SOPs, runbooks, process maps, and integrated IG workplans.
Design, implement, and maintain tracking, reporting, and dashboarding solutions that provide visibility into IG workstreams, progress, and dependencies.
Coordinate cross-functionally with Security, IT, Knowledge Management, OGC, Compliance, and firm project managers to ensure aligned execution of IG-related initiatives.
Support IG-related projects by documenting, executing, and tracking electronic data processing requests through ticketing and project tracking systems.
Assist with data management, remediation, and operational improvement initiatives as needed.
Other duties as assigned.