Information Governance Coordinator

SK Battery America • New York, NY

67d • Hybrid

About The Position

We are seeking an Information Governance Coordinator to join our Firm. This position will be based in our New York office (hybrid). The Information Governance Coordinator coordinates various Firm resources to effectively coordinate and perform information governance functions, including file intake, transfers, data access, records retention, and disposition. This individual will exercise judgement to ensure that business and ethical obligations are being met while effectively and efficiently performing tasks. The Coordinator will advise the Firm's attorneys, clients and professional staff about information governance best practices, data privacy and risk management issues while ensuring compliance with Firm policy. Please note that the Firm will not sponsor applicants for work visas for this position.

Requirements

• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
• Knowledge of database systems (e.g. Relativity) and Boolean searching methodologies.
• Knowledge of text, pst, msg and zip file types.
• Ability to use Windows commands to move, copy and zip files for share site posting or saving electronic files.
• Strong leadership skills and the ability to delegate work effectively.
• Effective interpersonal and communication skills, both verbal and written, to effectively interface with lawyers, management, support staff and outside contacts (including clients and other firms).
• Close attention to detail and customer service.
• Ability to work well in a demanding and fast-paced environment.
• Ability to handle multiple projects and prioritize work based on shifting priorities to meet multiple deadlines.
• Ability to undertake long-term projects, recognize alternate or more efficient methods for completion and implement solutions.
• Ability to handle sensitive matters and maintain confidentiality.
• Ability to work well independently as well as effectively within a team.
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.
• Bachelors Degree or higher
• Minimum of three years related experience or an equivalent combination of education and experience

Responsibilities

• Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision.
• Coordinates outgoing client file transfer requests; involving IT, Records Management, Office of the General Counsel, and others as needed.
• Reviews outgoing client files complying with the engagement agreement, outside counsel guidelines, and Firm policy.
• Assists with incoming client file transfers, including downloading from file sharing sites & populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer.
• Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats.
• Imports and exports emails to and from PST files using Microsoft Outlook.
• Reviews personal emails of departing attorneys in preparation for export in accordance with Firm policies.
• Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients.
• Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status.
• Assists, guides, and participates in the organization and filing of client emails for retiring partners, departing attorneys and professional staff.
• Leads and participates in global information governance projects such as office moves and cleanups.
• Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices.
• Communicates department and Firm best practices to partners, attorneys, and professional staff.
• Assists staff and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate.
• Assists in implementing and administering retention and quality control programs.
• Assists management in determining need for change, and in developing and implementing the same.
• Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and professional staff.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Communicates regularly with firm personnel, client and third parties regarding file intakes, management and disposition.
• Maintains a complete understanding of the Firm’s file management systems, information governance processes and best practices.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Benefits

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level