Information Governance Analyst I (Future Opening)

GCI Careers-posted 2 months ago
Full-time • Entry Level
1,001-5,000 employees
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Management of an enterprise-wide information governance (IG) program enabling the business to operate securely, protect its people, defend its assets, and preserve shareholder value. Support GCI’s Information Governance Program providing training and directives to team members and perform as backup for the Lawful Compliance process.

  • Develop standards, tools, and governance for capturing, modeling, storing, and delivering data for the enterprise in multiple platforms, primarily M365.
  • Maintain GCI’s Record Retention Schedule, ensuring retention periods for company records are in line with company policy, federal, state, and local laws, rules, and regulations.
  • Support information governance related initiatives to include providing guidance for data classification and records management requirements.
  • Identify risks related to the poor management of records and unsecured data.
  • Work with business units and functional areas to implement changes and monitor controls for managing and securing records.
  • Track, maintain, and monitor offsite physical record inventory for GCI.
  • Manage electronic and or physical records classification and retrieval systems.
  • Facilitate and coordinate the review and secure disposition of physical and electronic records.
  • Integrate document and record management processes and guidelines with other information management systems.
  • Work with users to efficiently manage hard copy and electronic records.
  • Support audit processes and remediation plans.
  • Support the security awareness and training objectives of the Enterprise Security Office.
  • Responsible for overseeing the fulfillment of all tasks related to the Demands for Records process; this includes fulfilment of subpoenas, search warrants, National Security Letters, pen registers, and Title III voice intercepts as required by statute.
  • Act as point of contact for Law Enforcement and the Judicial System including court appearances and depositions on behalf of GCI as necessary.
  • Research questions pertaining to the Communications Assistance to Law Enforcement Act (CALEA) and update applicable policies, procedures, and related documentation.
  • Train and educate staff regarding governing information and managing records.
  • Provide guidance to IG team to ensure program collaboration with the Legal Department and IT Department, to place electronic and paper records involved in litigation or potential litigation on litigation hold.
  • Provide guidance to IG team to ensure adherence to Records Management and IG policy and procedures and related documentation.
  • A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis.
  • High School diploma or equivalent.
  • Bachelor’s degree in computer science, technology, security, or related field.
  • Minimum of two (2) years of experience in records/content management, data protection/classification, information security, or an Information Governance or Records Management related field.
  • ITIL Certification.
  • ERM Specialist.
  • Telecommunications experience.
  • Other relevant telecom industry or job specific certifications.
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