information developer I

Hewlett Packard Enterprise•Houston, TX

21h•$25 - $50•Onsite

About The Position

information developer I This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Analyzes customer information requirements and product specifications to define technical content strategy and plan. Designs and develops written and/or visual product-related information – hard copy, web - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers). Codes, builds, compiles, and tests online information and/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development. As customer advocate, helps define/refine product requirements. Adhere to HPE standards, style documents, templates, scripts, style sheets, and graphic libraries to ensure common look and feel. Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing. Management Level Definition: Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Requirements

Typically an Associate degree or First Level University degree or equivalent experience and/or 0-2 years related experience. May include experienced individuals performing entry-level equivalent work who are non- degreed or degreed in an unrelated field.
Limited technical knowledge but must be technically inclined.
A basic understanding of writing and analysis skills.
Excellent English verbal communications skills and ability to write in American English.
Experience in collaborative writing, specifically in DITA/XML writing.
Familiarity with server hardware products, technologies, and concepts.
Organized and detail oriented.
Comfortable with a hands-on approach in a lab environment.
Ability to manage multi-project workload for similar or different platform products.
Works well with diverse group of team members located in different time zones.
Accountability
Active Learning
Active Listening
Administrative Procedures
Agile Methodology
Agile Scrum Development
Bias
Business
Coaching
Company Policies
Creativity
Critical Thinking
Data Analysis Management
Data Collection Management (Inactive)
Deliverables Management
Design
Design Thinking
Document Controls
Empathy
External Customers
File Maintenance
Follow-Through
Group Problem Solving
Growth Mindset + 5 more

Responsibilities

Analyzes customer information requirements and product specifications to define technical content strategy and plan.
Designs and develops written and/or visual product-related information – hard copy, web - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers).
Codes, builds, compiles, and tests online information and/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development.
As customer advocate, helps define/refine product requirements.
Adhere to HPE standards, style documents, templates, scripts, style sheets, and graphic libraries to ensure common look and feel.
Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing.

Benefits

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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