Information Desk Receptionist
About The Position
Responsible for efficient, courteous and professional answering of calls to the TMH Information Desk; greeting and assisting visitors, patients, physicians and colleagues who present to the TMH Information Desk in a courteous and professional manner making sure they are directed to the right area of service or department. Must always remain calm and professional regardless of the customer’s behavior. Skilled in courtesy, tact and diplomacy as he/she is usually the first contact a visitor or patient will meet. Must always maintain patient and hospital confidentiality.
Requirements
- High school diploma or GED.
- One-year experience in reception duties of greeting public and answering phones.
- Ability to effectively present information in a one-on-one or small group situations to visitors, patients, physicians and colleagues.
- Good language skills, able to be understood.
- Computer literacy and keyboarding skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
