Information Desk Facilitator

St. Joseph's Health • Paterson, NJ

42d

About The Position

Responsible for greeting all patients and visitors. A positive image is demonstrated by congenial customer service skills, professional behavior and dress, concise communications, sound judgment, and proficiency in handling inquiries, identifying location of service for patients and providing appropriate directions. Assists in account activation and Document Imaging

Requirements

• High School diploma or equivalent
• Up to one year of basic technical training in medical office practice
• 3 to 6 months of on the job training and orientation
• Knowledge of Microsoft Office

Nice To Haves

• Bilingual
• Knowledge of medical terminology

Responsibilities

• Greeting patients and visitors
• Providing customer service
• Handling inquiries
• Identifying location of service for patients
• Providing directions
• Assisting in account activation
• Document Imaging

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees