Information Clerk - PRN M - F - 3-8PM

Med-Metrix • Arlington, VA

2d • Onsite

About The Position

The Information Clerk is responsible to public needs and disseminates census reports on a timely basis. Hours: M - F - 3PM - 8PM

Requirements

• High School Diploma or equivalent required
• Exemplary customer service skills, including the ability to negotiate and problem-solve
• Ability to communicate using clear and well organized oral and written techniques.
• Strong Attention to detail
• Ability to work within deadlines with frequent interruptions
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction
• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.

Nice To Haves

• 1 Year Hospital Admitting experience preferred
• Microsoft Office a plus

Responsibilities

• Alphabetizes patient's mail ensuring room numbers at on all pieces of mail
• Group mail by floors and forward to transportation for delivery of mail in a timely fashion
• Forwards all mail on discharged patients to their home address
• Establish priorities during routine daily operations, addressing time-sensitive matters first, while also accomplishing day-to-day tasks and duties
• Effectively triages tasks and events according to urgency level, impact on patients and outcomes desired under special conditions (e.g., during crises and emergencies)
• Incorporates recognition of cultural impact on understanding and effectively uses interpreters and language translation devices
• Effectively assess and adjust to changes in circumstances, resources, or environment, using the creativity and flexibility required to remain effective
• The ability to shift focus as necessary, and take reasonable action, even when faced with various levels of uncertainty
• Makes choices that result in maximum completion of essential duties and minimum personal stress
• Other duties as assigned
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees