AbleSC-posted about 1 year ago
Full-time • Entry Level
Columbia, SC

The Information and Referral Coordinator at Able South Carolina is responsible for providing information and referral services, coordinating the I&R department, and supervising staff to ensure quality service delivery. This role emphasizes advocacy for individuals with disabilities and requires a commitment to promoting independent living and consumer choice. The position operates in a fast-paced environment and reports to the Director of Information and Referral.

  • Provide information and referral services to individuals with disabilities.
  • Coordinate the I&R department in partnership with the Director of I&R.
  • Supervise and train staff, including Information and Referral Specialists and Front Desk staff.
  • Ensure quality service delivery and accurate reporting in the CILSuite database system.
  • Conduct community research to maintain up-to-date resources for I&R requests.
  • Oversee the Assistive Technology program and manage inventory.
  • Ensure compliance with Title VI of the Rehabilitation Act for I&R services.
  • Assist with intakes for Independent Living services and provide follow-up support.
  • Bachelor's degree in human services or a related field, or equivalent experience.
  • At least two years of experience working with persons with disabilities or personal experience with a disability.
  • Experience in an administrative capacity and program evaluation.
  • Knowledge of disability rights and independent living philosophy.
  • Proficiency in Microsoft Office and knowledge of assistive technology.
  • Experience working in teams to accomplish goals.
  • Ability to communicate effectively in both oral and written forms.
  • Reliable transportation.
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Retirement plan
  • Vision insurance
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