InfoLink User Support Manager
Crown Equipment Corporation
7d
About The Position
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. InfoLink User Support ManagerResponsibilities
Requirements
- 5-7 years related experience
- Bachelor's degree (Business)
- Extensive Travel & Overnight stays (over 20%)
Nice To Haves
- 5-7 years of prior field sales/service experience is desired.
- Prior management experience is preferred, but not required.
- Strong verbal and written communication skills are necessary.
Responsibilities
- Assist, support, and supervise InfoLink User Support personnel in retailer and end user support activities.
- Manage support program sales efforts.
- Manage InfoLink support activities for select National Accounts.
- Support retail channel efforts to create and implement InfoLink support programs.
- Assist in planning and approving travel schedules making the most effective use of company resources to achieve key corporate objectives.
- Perform such duites as creating/revising job descriptions, conducting Talent Development discussions, rating performance, tracking goals, and completing annual wage reviews.
- Responsible for coaching, motivating, mentoring, and developing direct reports to successfully prepare them for future advancement opportunities.
Benefits
- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
