Info Systems Assistant - Central Kentucky Ag Credit

About the position

Central Kentucky Ag Credit is looking for someone to join our Information Technology team in Lexington, Kentucky. This is a regular, full-time non-exempt position that is eligible for overtime pay on hours worked over 40 during a work week based on the business needs and your availability. Daily participation at our on-location sites is an important part of our culture. We are in financial services, but not in the way you might be thinking. If you come to us knowing the industry – great, but if you need support learning – that works, too. We will provide you with the training you need through paid training courses as well as individual on-the-job one-on-one support to set you up for success. The customer experience is our top priority, and we’re looking for individuals who have at least one year of experience and/or an Associate’s degree in IT Support or related field.

Responsibilities

• Serve as Tier 1 support for basic daily hardware, software, general troubleshooting and questions from the branches and administrative office.
• Perform basic scanner, printer, mobile device, and phone system troubleshooting, maintenance, and support.
• Set up and distribute computer hardware and software to each branch office.
• Maintain an up-to-date inventory of all computer hardware.
• Work with SQL and PowerBI.

Requirements

• At least one year of experience in IT support or a related field.
• Associate’s degree in IT Support or related field.
• Certifications such as CompTIA A+ are useful.
• Previous experience with Microsoft Office, Windows, Apple/IOS, DAX, and Adobe is a plus.

Nice-to-haves

• Interest in furthering education supported by the company.

Benefits

• Tuition Reimbursement
• 401(K) with up to a 9% company contribution
• Health Insurance
• Dental Insurance
• Vision Insurance
• Long Term Disability Insurance
• Separate Vacation and Sick Time banks
• Dependent Care Flexible Accounts
• 12 paid holidays each year