About The Position

We are rapidly expanding our dynamic team and are looking for a passionate, charismatic, and highly organised German speaking Account Manager. Reporting to the Account Director, you will play a central role in the day-to-day management and delivery of social-first and influencer campaigns for a diverse portfolio of clients. You are a proactive and enthusiastic team member with a keen eye for detail and a passion for social and creator culture. You’ll be responsible for translating client needs into actionable plans, managing timelines and budgets, and ensuring the seamless execution of campaigns. This is a hands-on role that requires a strong understanding of social media, influencer marketing, and content production, as well as excellent communication and project management skills. This is a 9-month fixed-term contract (FTC) role, with the potential to extend based on business needs and performance.

Requirements

  • 2-3+ years of experience in client services or project management within a social, digital, or creative agency.
  • Strong understanding of social media platforms, influencer marketing, and content production.
  • Proven ability to manage multiple projects simultaneously with precision and attention to detail.
  • Confident communicator with excellent presentation and interpersonal skills.
  • Commercially minded with experience managing budgets, scopes, and financial documentation.
  • Highly organised, self-motivated, and proactive in identifying opportunities and solving problems.
  • Proficient in Keynote, Excel, Google Sheets, Slack, Ziflow, and project management and estimation tools.
  • A collaborative team player with a positive, can-do attitude and a passion for social media.

Responsibilities

  • Act as a key point of contact for clients on assigned accounts, ensuring smooth communication and delivery.
  • Translate client briefs into clear internal briefs and production plans.
  • Support the Account Director in managing campaign execution, including timelines, budgets, KPIs, and reporting, resource, production process and set-up and spend management
  • Responsible for creator communications, invoicing and Input and manage data in influencer management tools (e.g., CreatorIQ®).
  • Monitor project deadlines and budgets, flagging any risks or changes.
  • Sourcing diverse talent and managing logistics and third party providers to compiling reports
  • Support on talent/UGC contracting.
  • Acts as a runner on shoots where necessary.
  • Lead campaign kick-offs, status updates, and post-campaign analysis.
  • Maintain central documentation and admin accuracy.
  • Manage assigned projects end-to-end, including shoot production, third-party contracting, and delivery.
  • Organise and host pre-production meetings and ensure all stakeholders are aligned and accountable.
  • Collaborate with internal teams (Creative, Strategy, Paid Media, Talent, Studio) to ensure quality and consistency.
  • Write and maintain project documentation including timelines, trackers, WIPs, and reconciliation reports.
  • Support with social media management, content planning, talent briefing, and asset delivery.
  • Run shoots effectively
  • Support with budget tracking, revenue reconciliation, and financial reporting.
  • Identify and manage scope creep and incremental revenue opportunities.
  • Work with the Account Director, Business Director and Production Director to cost additional campaigns or scope changes.
  • Support the Account Director in delegating work to Account Executives and mentoring junior team members.
  • Contribute to a collaborative, high-performing team culture aligned with agency values.
  • Assist with onboarding new team members and upskilling on best practices.
  • Support pitch development for new business opportunities.
  • Stay informed on social media trends, platform updates, and industry best practices.

Benefits

  • To keep that work-life harmony in check, we're flexible on where and when you work
  • To keep you fighting fit and give you and your family peace of mind.
  • We know it feels good to be covered, just in case.
  • Now more than ever, it’s important to mind your mind!
  • This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
  • No need to save holiday days for the Christmas closure period. It's on us!
  • One extra day to celebrate your big day
  • Between June and Aug we finish at 15.00 every Friday.
  • Unlimited via OpenUp
  • Work abroad for up to one month a year.
  • Reviewed twice a year for everyone.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service