Inflight Instructional Design Specialist

PSA Airlines•Charlotte, NC

8d•Onsite

About The Position

The Inflight Instructional Design Specialist impacts PSA Airlines’ operations by supporting the design and development of the Flight Attendant learning experience. The goal is to prepare each crewmember to support PSA’s mission and to provide value to our customers. This individual will support the creation of effective learning solutions and the production of detailed designs to increase the operational readiness and safety effectiveness of our crewmembers.

Requirements

High school diploma or equivalent.
Two (2) or more years as a classroom instructor or instructional development experience.
Comprehensive knowledge of regulatory requirements (e.g. Code of Federal Regulations [CFRs], TSRs, 8900.1, etc.), company policies, and procedures.
Good communication skills (written and oral).
Computer literacy and strong Microsoft office skills.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the U.S.

Nice To Haves

Previous Flight Attendant experience.
Advanced degree in Adult Learning, Instructional Systems Design, or Instructional Technology.
Approximately 3-5 years related work experience designing in a complex organization.
Approximately 3-5 years as an Inflight Supervisor, Check-Flight Attendant, and/or Inflight Management.
Software Skills (i.e., Adobe Pro, PowerPoint, Articulate, Captivate).

Responsibilities

Collaborate with the Manager of Inflight Learning Design and subject matter experts (SME) to support the identification, creation, and implementation of effective learning solutions.
Collaborate and support the delivery of regulatory content and learning methods in an innovative manner.
Support the development, implementation, and revision of Flight Attendant training curriculums.
Collaborate with the Manager of Inflight Standards and Delivery to ensure consistent application of training curriculum content based on regulations and the Flight Attendant Manual (FAM).
Support practices, processes, and technologies to streamline, improve, and ensure the cost-effectiveness of our learning projects and programs.
Research and report information that is vital to the continual development and improvement of training courseware and instructional techniques.
Support Air Transportation Ground Instructor (ATGI) Train the Trainer instruction for all applicable training programs.
Provide technical support and/or direction associated with maintaining courses in the Learning Management System (LMS).
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.

Benefits

Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional