Under the direct supervision of the Coordinated Services Program Supervisor, the Case Manager Lead is responsible for assisting people living with HIV access the continuum of HIV care services. Engage, screen, and refer clients living with mental health, substance abuse or dual disorders in HIV care and treatment services. The Case Manager Lead will be responsible for providing direct services, and coordinating services for clients who are HIV+ and conducting a comprehensive uniform assessment in the following areas: health status, medical care and provider, activities of daily living and mental health status. The Case Manager Lead will be responsible for maintaining comprehensive files for each client and developing a care plan based on client needs. Will represent the HIV department in the community, interacting and networking with community service agencies that provide services to people living with HIV and their families. Cultivates and maintains communication and networking with multi-ethnic organizations in the HIV community. The Case Management Lead will serve as a role model for cultural and linguistic competency. Maintain client confidentiality at all levels.