Industry Talent Consultant- (Hospitality)

Anne Arundel Workforce Develop•Glen Burnie, MD

9d•Hybrid

About The Position

The Hospitality Talent Consultant Level I plays a critical role in addressing workforce challenges within the hospitality industry, including food service, lodging, tourism, and related service sectors. Working under supervision, the consultant supports grant-funded initiatives, business engagement strategies, and industry-driven solutions designed to strengthen the hospitality workforce, including planning, facilitating, and delivering industry-relevant workforce training. This position focuses on building and sustaining hospitality industry partnerships, supporting sector-based collaboratives, and implementing training, recruitment, and retention strategies that respond to business needs. The Hospitality Talent Consultant serves as a resource to internal teams and external partners by helping businesses navigate talent shortages, delivering training and workshops, supporting the upskilling of incumbent workers, and creating accessible career pathways for job seekers.

Requirements

Bachelor’s degree in human resources, business, or a related field or equivalent work-related experience.
Minimum of three (3) years of experience in workforce development, business development, or industry-specific roles.
Strong knowledge of the industry ecosystem with direct experience in the sector (preferred).
Experience delivering hospitality-focused training for frontline and incumbent workers, with the ability to tailor content to meet the needs of both businesses and participants (preferred).
Completion of Project Management coursework or formal training (preferred).
Ability to work effectively in a positive team environment and a willingness to be coached.
Excellent communication skills, including clear and accurate writing and persuasive oral communication.
Strong problem-solving skills and the ability to develop creative solutions for industry-specific issues.
Business development and networking skills.
Successful candidates must demonstrate a proven track record of accountability in the overall role, showcasing the ability to take ownership of tasks, meet deadlines, and consistently deliver results while effectively managing resources and ensuring adherence to organizational goals.
Commitment to innovation, collaboration, excellence, teamwork, and delivering value for clients.
Must be results-driven and able to demonstrate the ability to set, measure, and achieve performance goals using data-informed decision-making.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and PowerPoint.

Nice To Haves

Strong knowledge of the industry ecosystem with direct experience in the sector (preferred).
Experience delivering hospitality-focused training for frontline and incumbent workers, with the ability to tailor content to meet the needs of both businesses and participants (preferred).
Completion of Project Management coursework or formal training (preferred).