Industry Sales Specialist - Retail and Technology Industries

Thomson Reuters•Eagan, MN

3d•$238,000 - $442,000•Remote

About The Position

This position is a global, Industry enterprise-level Sales Specialist role focused on accelerating commercial growth within a defined set of accounts in the Retail and Technology industries. The role operates as a vertical and product specialist who brings deep expertise, credibility, and thought leadership into active sales pursuits, particularly as an overlay resource late in the sales cycle to help shape solutions, remove obstacles, and drive opportunities to close. It is designed for a fast-paced, entrepreneurial environment where proactively generating and expanding sales in a growing sub-segment is a core expectation. In this opportunity, as Industry Sales Specialist you will: Product and industry mastery: Develop and demonstrate profound expertise in specific products/content and how they apply to Retail and Technology use cases. Provide thought leadership by understanding the most relevant and evolving customer needs in these industries and guiding internal teams on how to address them. Solution shaping and value alignment : Identify customer needs and map them to the most appropriate product options and configurations to maximize business impact. Help position differentiated value and guide solution strategy for complex, high-value opportunities. Data-driven opportunity identification: Use Salesforce.com (SF.com) and industry data to identify trends, patterns, and actionable opportunities within the target industries. Contribute insights that inform account/territory strategies and broader go-to-market motions. Late-stage sales execution (overlay support) : Act as end-of-cycle support to accelerate progression, strengthen the commercial case, and help drive deals to close—often in complex, multi-stakeholder situations. Lead or support strategic negotiations, including complex terms, stakeholder alignment, and post-agreement delivery expectations. Cross-functional collaboration and enablement: Partner closely with Sales Executives, Customer Success Executives, Solution Consultants, and other internal teams to drive gross sales outcomes. Share knowledge, best practices, and competitive/industry insights with Sales, Marketing, Partnerships & Alliances, and Product teams to scale impact. Leverage and coordinate support from Sales Consultants, Lead Generation, Professional Services, Product Development, and Marketing as needed.

Requirements

Bachelor's degree.
10+ years as an experienced professional with deep expertise in a technical discipline or specialization with 5+ years of relevant industry experience.
Global experience in a similar function; able to provide SME support across sub-units.
Proven thought leadership; may advise senior management in the area of expertise.
Anticipates business challenges and develops innovative concepts/services/solutions to meet current and future customer needs.
Understands how business units and internal groups interconnect and how to navigate them effectively.
Highly customer-oriented leader with a proven track record of driving complex strategic negotiations—leveraging strong influencing, negotiation, complex problem-solving, and conflict management skills to secure agreements and ensure disciplined follow-through.
Ability to build and maintain relationships with large, complex global accounts.
Entrepreneurial, adaptable self-starter with strong organization, communication, and collaboration skills; thrives in ambiguity, manages multiple parallel initiatives, and effectively shifts priorities in fast-paced, collaborative environments

Nice To Haves

Partner ecosystem exposure (preferred): Experience working with Big 4 accounting firms and similar partner types.

Responsibilities

Drive commercial targets by supporting and influencing revenue outcomes across multiple deals and accounts.
Serve as the subject matter expert (SME) on assigned products/content and the Retail/Technology verticals, translating customer needs into high-impact solutions.
Work in a pooled team model across a sub-segment (not tied to a single territory or account list), contributing specialist support at scale and sharing repeatable best practices across the broader sales organization.
Support both new logo acquisition and existing account expansion, including upsell, cross-sell, and renewal-related motions.

Benefits

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

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