About The Position

This isn’t a pure software & services sales or client success role – it’s both. And in this particular role, you get to be both kinds of advisor to some of our most strategic, high-growth clients in the Western US and Canada. You’ll collaborate closely with a talented, high-energy, sometimes silly Opower account team and you’ll make an impact on how utilities serve their customers and how millions of people consume energy.

Requirements

  • A credible expert in utilities, demand-side management, or customer service & engagement technology.
  • An enthusiastic professional with a hardworking and unstoppable attitude.
  • Intellectually curious and fascinated by the utility industry and SaaS technology.
  • An empathetic human who builds relationships effortlessly.
  • An authentic, passionate, engaging speaker who conducts productive meetings.
  • A persuasive closer who confidently conveys deal structure and solution value.
  • A team player with extraordinary organization, attention to detail, and follow-through.
  • Humble and self-aware, able to lead cross-functionally as a servant.
  • Proactive in addressing issues before they arise.
  • Creative in applying sound business judgment to complex situations.
  • Resilient and adaptable, compelled to fight and win.

Responsibilities

  • Be a team player and thrive in a team environment.
  • Be a thought partner to clients on their most difficult customer issues.
  • Develop real relationships with Director, Manager, and senior-level electric & gas utility leaders at several named accounts.
  • Collaborate with account teams and Opower leadership to create and execute cross-functional account plans.
  • Be present with clients & prospects, learn their organizations, turn detractors into advocates, and convert leads into deals.
  • Carry conversations about Opower and work with colleagues to shape the Opower story.
  • Expand recurring revenue at current accounts and achieve an annual software & services sales quota.
  • Map client budgeting & procurement processes to Oracle processes and create and close executable contracts.
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