Industry Principal, Retail & CPG

BoxChicago, NY
2dOnsite

About The Position

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Box Industries team thrives in a fast-paced environment where innovation and reliable execution go hand-in-hand. Our mission is to strengthen Box’s leadership in cloud-based intelligent content management and collaboration, transforming how entire industries operate through strategic initiatives, relationships, and partnerships. We are seeking a hands-on, strategic, and persistent individual to build and execute initiatives that drive greater engagement for Box at the senior-most levels of the Retail and Consumer Packaged Goods (CPG) industries. The Industry Principal, Retail & CPG will define an integrated, scalable go-to-market strategy for both Retail and CPG sectors. This leader will establish market credibility through industry thought leadership, shape tailored solutions and expand our industry ecosystem. They will play a visible, active role in growing Box’s presence by building executive-level relationships, influencing major opportunities, and unlocking large-scale deals. Success in this role requires strong cross-functional partnerships with Sales, Marketing, Business Development, Product, and Customer Success Teams.

Requirements

  • 10+ years of experience with proven results driving technology transformation for leading Retail and CPG organizations.
  • Deep understanding of go-to-market strategies tailored to these industries.
  • A strong network of executive-level connections within the broader Retail and CPG sectors relevant to Box.
  • Technically savvy, with experience in web and cloud-based technologies.
  • Solid grasp of the Retail and CPG tech stack, including future opportunities in AI and agentic workflows.
  • A people-oriented personality, taking pride in your personal network and strong relationships across the industry.
  • Exceptional public speaking skills and strong executive presence, with a history of presenting at industry and networking events.
  • The ability to influence both internally at Box and externally in the market.
  • The capability to educate, enable, and empower fellow Boxers to expand the company’s knowledge base for Retail and CPG.
  • Experience working on and with cross-functional teams.
  • Results-driven, detail-oriented, organized, and an entrepreneurial self-starter.
  • Creative, strategic, and critical thinker.

Nice To Haves

  • Experience briefing analysts and engaging with industry associations is desirable.
  • International experience is a plus.

Responsibilities

  • Develop a data-driven, long-term, strategic go-to-market plan for Box in the Retail and CPG industries, driving execution through annual and quarterly milestones.
  • Build and grow personal and professional relationships within the industry especially at the CIO and C-suite level, positioning Box as a trusted strategic partner.
  • Demonstrate ability to assess and articulate how cloud content management platforms (i.e. Box) integrate with enterprise systems like SAP, Salesforce, Adobe Experience Manager, and custom retail POS or eCommerce systems.
  • Support complex sales cycles by translating content security, workflow automation, and integration capabilities into clear business values for IT, compliance, and marketing stakeholders in large retail/CPG organizations.
  • Lead outreach to senior leaders of Retail and CPG organizations and deepen relationships with existing customers in these sectors.
  • Establish yourself as an industry thought leader and subject matter expert on intelligent content management across the entire Retail and CPG value chain.
  • Become embedded in the industry: speak at events, systematically identify market trends, and collaborate with product marketing to plan and execute campaigns and events that promote Box’s value proposition and increase brand awareness.
  • Represent the overall health of the global Retail and CPG business to Box executive management.
  • Conduct market intelligence, consult with Sales to identify gaps and opportunities, and enable effective alliance programming.
  • Partner with Box’s Business Development team to foster key partnerships with ISVs, Sis, the other leading cloud-based vendors, building a robust industry ecosystem.
  • Be willing and able to travel to visit customers and drive tangible commercial outcomes.
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